Meagan Mcalexander Email & Phone Number

Lake Mary, Florida, US

· Responsible for the strategy, development, and implementation of CentralSquare's Customer Advocacy & Reference programs. Creating a platform where our customers can share in their successes; through reference activities, speaking engagements, Public Safety & Admin events, and customer marketing collateral. Creating new processes to ensure proper handoff.

· Spearheaded the growth and enhancements of a globally recognized Customer Reference program and reported on engagement and analytics monthly, quarterly, and yearly. · Responsible for hiring, coaching, and managing a team of individuals who leveraged external and internal relationships with key stakeholders to contribute to companywide goals and.

Supported the growth and maintenance of a scalable reference program where we fostered relationships between PowerObjects and our customer base to drive sales and marketing initiatives. - Responsible for relationship building activities with 100-150 SMB customers, event vendors, and other 3rd parties- Planned and managed company participation at 15 global.

-Processed invoices and collected payments for multiple revenue streams from small/mid-market to enterprise accounts-Acted as the enterprise billing contact for all enterprise accounts to ensure all special billing processes were accurately completed-Owned expense reimbursement processes and training for all employees -Company-wide timecard processing and.