Meagan Mccarthy Email & Phone Number

Wilson drives business results through its integrated talent solutions. Powered by talent intelligence, our people partner with some of the world’s most admired brands to build and maintain sustainable workforces that thrive. Learn more about what we do at www.wilson.hr

In, United States

Wilson drives business results through its integrated talent solutions. Powered by talent intelligence, our people partner with some of the world’s most admired brands to build and maintain sustainable workforces that thrive. Learn more about what we do at www.wilson.hr

Chicago, Illinois, United States

IWG PLC, Chicago, ILDeputy Community Manager Team Lead (2018 – 2021)Promoted to take on additional responsibility in company. Worked closely with Team Lead to oversee 9 center locations and 25 employees.⇒ Conducted aspects of hiring process, including posting job vacancies, identifying talent, and conducting interviews.⇒ Onboarded and trained all new hires. ⇒ Played key role in retaining customers and maintaining profitability by building relationships, upselling in-center services, and guiding team in resolving day-to-day center issues.⇒ Provided excellent customer service to retain customers during COVID-19 restrictions.

Greater Chicago Area

Serve as a Community Manger, Leads the local team of Customer Service Representatives in all aspects of daily center operations, scheduling, customer needs, and company initiatives.Manages the center billing and A/R process, making sure the billing process is followed, while ensuring that all daily service charges are captured and billed appropriately.Assist the Area manager with touring prospects and brokers to display the center in an effort to increase the client base and increase sales revenue.

Work with Head Coach to plan and direct practicesExplain and demonstrate the fundamentals of volleyball Organize and lead team during games and tournaments

Merrillville, In

Coded CPT and ICD-9 codes based off an operative reportAssigned the correct modifiers when needed Registered new patients into computer softwareChecked benefits and claim statuses when necessary Entered payments into the system from EOBs, EFTs, and patient checks or credit cards

Chicago, Il

Responsible for setting up banquet area as instructed by manager to include linen, silverware and glassware. Attended roll call meetings before events to learn function particulars, including guest and hotel expectations. Greeted guests and respond to requests in a friendly and courteous manner.Served food and beverage in the order and expectation of the manager to ensure consistency throughout the events. Promptly removed dishes as guests completed each course at the end of the meal or function.Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.Replenished beverages as necessary, and check with guests for overall satisfaction.Reset banquet room at close of event according to banquet hall specifications to ensure the readiness of room for the following function.Complied with attendance rules and was readily available to work on a regular basis.Performed any other job related duties as assigned.

Hammond,In

Prepared and assisted in the preparation of all foods for assigned catered events. Planned and served all food and beverages ordered with respect to times, quantities specified on catering request. Assembled and delivered food and supplies to on-campus catering functions. Set up equipment, furnishings, food service ware and décor for all catered events. Stored and secured all catering equipment, linen, dish and glassware. Ensured accurate and timely delivery for all assigned catering events and orders. Recorded service quantities and billing amounts on catering records. Worked with customers to ensure satisfaction in such areas as quality, service, and problem resolution.Ensure the stored food items are safe for consumption by checking they are free from spoilage and are within expiration date.

Hammond, In

Operated cash register and oversaw cash transactions, cash reconciliations, refunds and discounts Welcomed customers, provided assistance, recommendations and responded to their inquiries. Managed customer transactions both cash, check and credit card payments.Accountable for training newly hired cashiers on cash handling procedures and company policies.Ensured merchandise was properly displayed, stocked and clearly labeled.Created a friendly and positive atmosphere at the checkouts by building friendly relationships with customers. Refilled supplies and shopping bags and verified cash register balances.Updated the database regularly by manually documenting all transactions in the registers as well as the computer system.Monitored all the cash reserves and ensured adequate cash reserves in all stations.

Maintained adequate inventory levels in the store for yogurt, cups, spoons, lids, toppings, etc.Ensured all employees adhered to all company standards, best practices, policies and procedures.Coordinated and communicated assignments throughout various shifts.Organized and directed meetings, training, coaching and development of newly hired staff.Played key role in providing outstanding customer service and exceeding company standards.Ensured cleanliness, health, security and safety standards were maintained at all times.Provided counseling, coaching, discipline and mentoring to employees as warranted.Looked for opportunities within the community for Yogurt Dreams to improve daily sales.Directed the entire operation during scheduled shifts, from opening to closing the store.