Meagan Rush

Meagan Rush Email and Phone Number

Salesforce Onboarding Specialist | 3x Salesforce Certified | Customer Success and Experience Consultant @ Salesforce
san francisco, california, united states
Meagan Rush's Location
Seattle, Washington, United States, United States
About Meagan Rush

🌟 Transforming Customer Success: From Onboarding to Innovation 🌟📚With over 8 years in Customer Success and customer facing roles for top SaaS companies, I don’t just support customers—I empower them. My journey is fueled by a relentless pursuit of excellence, blending onboarding, consultation, and training with innovative process improvements.📊 By leveraging Agile methodologies, I drive effective software implementation and best practices and curate consumption-focused cadence, boosting account usage by 15%, reducing churn and ensuring lasting customer relationships.🤝🏻My personable, consultative approach bridges gaps between teams, fostering collaboration and aligning customer goals with organizational success. I’m data-driven, resilient, and always adaptable to change, continuously seeking innovative solutions to complex challenges.Let’s connect and explore how we can drive customer success and innovation together!

Meagan Rush's Current Company Details
Salesforce

Salesforce

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Salesforce Onboarding Specialist | 3x Salesforce Certified | Customer Success and Experience Consultant
san francisco, california, united states
Website:
salesforce.com
Employees:
46706
Meagan Rush Work Experience Details
  • Salesforce
    Senior Onboarding Specialist
    Salesforce Jan 2024 - Present
    Bellevue, Washington, United States
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  • Docusign
    Senior Onboarding Consultant
    Docusign May 2022 - Jan 2024
    -Managed portfolio of 50+ customer projects on effective software implementation strategies, testing, and instituting best practices for use through Agile project management methodologies-Curated consumption focused cadence to clients leading to a 15% net increase in account usage, mitigating renewal churn-Collaborated with sales, customer success, and governance teams to calibrate and formalize customer goal expectations-Identified product adoption risk areas and developed proactive action plans for account performance -Achieved project goals within budget and specified schedule resulting in high KPI attainment-Created vertical specific playbooks and process documentation that are routinely referenced across organization
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  • Docusign
    Onboarding Consultant
    Docusign Aug 2020 - May 2022
    Seattle, Washington, United States
    Project manager for 40+ accounts driving an outcome focused goal on increasing client adoption and product expertise within the first 45 days of account use.
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  • Docusign
    Account Executive | Legal
    Docusign May 2019 - Jul 2020
    -Developed and delivered customized sales presentations and product demonstrations by phone/web-demo-Created custom proposals and negotiated contract values, terms with SMB prospects-Built and maintained customer relationships through quarterly business reviews-Accurately forecasted sales activity and revenue achievements through proper use of sales tools-145% average annual quota attainment
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  • Docusign
    Sr. Market Development Representative | Geo
    Docusign Nov 2018 - Apr 2019
    -110% average attainment
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  • Docusign
    Market Development Representative | Geo
    Docusign Jan 2018 - Oct 2018
    Seattle
    -122% average attainment Awards and Accolades:-Rookie Award (Q1, FY19)-Top Performer Award (July, FY19)-Pinnacle Club (H1, FY19) -- Awarded for exceeding Q2 and H1 quota by 120% or more-Pinnacle Club (H2, FY19) -- Awarded for exceeding Q3 quota by 120% or more
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  • Kotis Design
    Sr. Account Executive | Team Lead
    Kotis Design Jan 2017 - Jan 2018
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  • Kotis Design
    Account Executive | Team Lead
    Kotis Design Nov 2016 - Jan 2018
    Greater Seattle Area
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  • Kotis Design
    Account Executive
    Kotis Design Jun 2015 - Nov 2016
    Greater Seattle Area
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Meagan Rush Education Details

Frequently Asked Questions about Meagan Rush

What company does Meagan Rush work for?

Meagan Rush works for Salesforce

What is Meagan Rush's role at the current company?

Meagan Rush's current role is Salesforce Onboarding Specialist | 3x Salesforce Certified | Customer Success and Experience Consultant.

What schools did Meagan Rush attend?

Meagan Rush attended Washington State University.

Who are Meagan Rush's colleagues?

Meagan Rush's colleagues are Phuc Tien, Edward Groenendaal, Alejandro Borges Cárcamo, Jenna Sharples, Ashwani Tripathi, Fernando Ordaz, Shannon Duncan.

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