Security Account Administration
Current* Data Entry* Managed the creation and maintenance of over thousands of customer accounts in Manitou, ensuring accuracyand compliance.*Collaborated with authorities to maintain permits, successfully reducing false alarm fines.Implemented process improvements for alarm panel code changes, enhancing efficiency.*Coordinated with internal teams and external customers to ensure compliance with city/county ordinancerequirements, improving documentation accuracy.*Maintained high customer satisfaction through effective communication with technicians and customers viaphone and email.