Process customer transactions including: deposits, withdrawls, purchase of cashier's check, and payments on loans.Secondary Vault Teller.As the champion of transaction migration for our branch, I assist customers with the their transactions with the use of the ATM or a mobile device.Weekly research the brochures to ensure they are being maintained within regulation guidelines in accordance to the Policy and Procedures of PNC.Ensure mail services are being utilized daily to prevent delay on important or time sensitive documents. Create the monthly order list to ensure the bank maintains the appropriate amount of any necessary item, such as brochures, deposit tickets, folders, etc.

Fielded an average of 75 customer service calls per day.Recommended and helped customers choose loan amounts based on needs and availability.Exercised sound judgment in issuing credits and setting expectation to company policies to maintain high levels of customer satisfaction.Prepared daily deposits and weekly sales reports.