•Partnering with the Store Manager to develop and execute strategies in order to drive business to achieve sale and profitability goals in a commissioned environment•Educating the sales team on store sales plans, personal sales goals, store statistics and motivating the team to achieve goals •Identifying business trends and reacting to the needs of the business •Creating a customer service focused environment by consistently exhibiting best practices with regards to customer service, sales generation and customer outreach•Demonstrating sales leadership by maintaining high energy, playing an active role on the sales floor and coaching associates on clienteling processes and standards •Supporting the Store Manager in ensuring the sales floor always meets Company standards in regards to merchandising, visual presentation and housekeeping•Consistently providing recognition to team members for exceptional performance •Acting as a role model for the sales team by consistently exhibiting best practices with regards to customer service and sales generation•Developing and training internal talent to ensure the team reaches its full potential •Demonstrating a high level of professionalism and enthusiasm in communication with clients, peers, management and corporate partners•Hosting daily store meetings and touch-bases along with all-store meetings and training sessions in order to motivate the team to achieve goals

• Supervised the creation and advancement of products between various corporate sys tems including PEP (Product Enrichment Portal), Content Acquisition Requests (CARS), CMP, Demand Ware and Blue Martini.• Generated pertinent reporting used to manage workload and priorities including exception reports• Established cross functional relations with eCommerce Digital Merchant teams, Private Brands, Buying and Planning teams, and Support System teams to maximize product potential and growth for Belk.com• Developed product content and related attribute guidelines to ensure consistency of attributes within the same product categories. • Oversaw the development of metadata standards, schema, and controlled vocabularies that provide access to product and media assets• Increased corporate business goals by researching, testing, and developing processes to extend product data and media assets to additional channels• Achieved optimal use of data in all channels and provided continued systems improvements by working closely with eCommerce and IT • Coordinated system conversions through testing, managing new implementations, and change management• Formulated methodology and templates of new vendor portal systems to increase frequency of usage and improve overall content and imagery resulting in successful vendor relations• Identified and executed process improvements to reduce manual workload and keep up pace with consistent Ecommerce growth

• Manage daily operations of the store including but not limited to opening & closing, handling cash, overseeing shipment and receiving• Utilize reports including TY/LY and velocity to predict trends and gain business• Continuously think about future visions for the brand and identify opportunities for growth, then translate those visions into actions• Balance short and long-term revenue goals• Keep up with current trends and local fashion markets to generate sales • Plan and execute floorsets in a timely and organized fashion including non-peak season planning• Use pertinent level of risk taking vs. tolerance when evaluating certain ideas for business success• Take charge of all aspects of department while keeping constant communication with Store Merchandiser on staff development, merchandising placement, markdowns, transfers, and standards• Coach and counsel all members of staff• Use IDP’s and corrective action in a timely fashion to further staffing goals• Uphold store staffing by recruiting, training and developing new team members• Pinpoint individuals for advancement while using materials I created for use within the company• Schedule and conduct daily meetings with attending members of staff while effectively conveying a creative and useful template for each day• Act as a role model with all interactions by showing integrity, rationality, and professionalism• Uphold a work environment for associates and managers that includes creativity, excellence, collaboration, innovation, and trust• Maintain a highly motivated attitude and work ethic by persisting through tough and challenging times with an optimistic outlook

•Observed and applied hospital facility policies and procedures to the Mental Health Facility of Piedmont•Attended and assisted with daily group therapy sessions and treatment team to understand patients cognitions•Provided assistance with assessing patients need for acceptance into Mental Health Facility and furthering discharge

•Prepared marketing and promotional material for the leasing of the Historic Ware Shoal Inn Affordable Senior Housing which led to immediate increase inquiries and more promotion for the overall project•Managed the WSI filing and document system for easy accessibility to the Senior Developer and partners•Set up the Accounts Payable and Receivable System for the LLC using Quicken which allowed WSI to significantly improve its cash flow