•Managed access, updates, and clean up for multiple project SharePoint sites with high resource count as a sub-site administrator•Generated flow charts, org charts, project calendars, etc. using Microsoft Visio •Conducted daily and weekly testing checks by running reports in Asset Lifecycle Management (ALM) and ensured Excel Project deliverables were updated accordingly •Handled the scheduling and planning of resources, meals, rooms, materials etc. needed to conduct all training and testing for the duration of the project•Provided any additional assistance requested by both the Program and Project Managers

•Ensure children are well cared for within guidelines provided•Facilitate a safe and loving environment where children learn faith-based curriculum, working through instances where children are unhappy or have specific needs•Celebrate progress and accomplishments; communicate opportunities for improvement•CPR & First-Aid Certified / Background Checks on File

•Designed and managed online marketing campaigns, effectively driving brand awareness, engagement, and traffic to social media pages •Generated social media calendars to present on weekly basis with planned social media posts and updates as required•Produced original photo content for website redesign and social media usage

•Contacted on average 15-25 customers a day about additional sales, billing, and other customer service matters such as claims on a day-to-day basis •Handled new customer lead acquisition and completed daily cold calling requirements, contacting on average 100 leads a day through cold calls, email, and mail•Developed initial auto, home, and life insurance quotes for each lead prior to contact and adjusted quotes based on additional information provided after communication•Managed day-to-day business and communication tasks with customers, leads, and corporate when agent was away from the office