Meagan Cole Email & Phone Number

San Francisco, California, Us

Peoria, Arizona, Us

Miami, Florida, Us

• Originally hired under RITOCH-POWELL & Associates in October 2020. The firm was acquired by Ardurra Group, Inc. in November 2021.• Assist Principals and Project Managers with the facilitation of RFP/RFQ responses, award submissions, and other collateral.• Gathering, writing, and editing resume information and project experience. • Prepare qualification packages and regional prequalification and subconsultant packages as assigned (InDesign documents, SF330 forms, etc.).• Create graphics for proposals, events, brochures, and other corporate marketing materials. • Write non-technical text, edit, and proofread all marketing communications. • Assist in gathering information from subconsultants, and perform some subconsultant coordination duties. • Provide storyboarding and message development for strategic pursuits. • Collaborate with internal client managers, business development team, and technical staff in the development of marketing strategies, outreach, and approaches. • Create, update, and maintain project, employee, and client data in Deltek Vision. • Track leads and upcoming RFPs. • Prepare ongoing updates and information for social media and the company website.• Develop internal and external communications strategy for the firm.

Phoenix, Az, Us

As the Communications Manager, I was responsible for developing, maintaining, and making readily available all marketing material to support business development strategies for five geographic markets. I worked closely with the Leadership team in a manner consistent with the mission, vision, and strategic objectives of the firm. I managed internal and external communications, with heavy utilization of the website and social media to promote brand recognition. • Reviewed writing and preparation of abstracts, white papers, award submissions and presentations.• Served as a back-up to the Marketing Manager for the development, editing and final production of RFPs.• Developed, edited, and produced marketing deliverables (qualifications, content, presentations, etc.). • Identified and designed promotional materials as necessary.• Implemented strategy to increase the firm’s brand recognition as developed by the Board of Directors and management team. • Prepared ongoing updates and information for the company website, internal digital signage (REACH Media), and social media channels. • Supported internal communication and external promotion of firm related marketing news, developments, and project milestones. • Assisted in managing the calendar of conferences, fundraisers and public events. • Assisted business development efforts to support current and new client relationships. • Researched leads and background information. • Assisted satellite studio Executive Directors in marketing and business development planning. • Organized and tracked business development actions in Deltek Vision CRM. • Organization of corporate files including proposals, presentations, project photography within OpenAsset, project sheets, and resumes. • Maintenance of marketing databases.

Chandler, Az, Us

As the Marketing and Brand Manager, I held an overall responsibility for brand management and corporate identity in the marketplace. I partnered with business development to position the firm’s visibility within three geographic markets. • Developed and managed a variety of social media marketing campaigns to effectively drive brand awareness, engagement, and traffic to social media channels and company website.• Maintained effective internal communications. • Planning and implementation of media, promotional, and special events for the firm. • Managed and segmented multiple e-mail marketing lists for internal and external customers. • Coordinated job site photography and video shoots. • Developed and maintained the yearly marketing budget.• Created paid social job advertisements. • Talent acquisition assistance as it related to marketing. • Reported on the effectiveness of all marketing communications. • Continuously monitored the brand online to ensure customer satisfaction and success. Respond appropriately when required.

Chandler, Az, Us

• I was the first/original ComfortCARE™ Representative both at Comfort Systems USA Southwest and Comfort Systems USA. • Sole individual conducting ComfortCARE™ Reviews in-person or via telephone for all HVAC Preventive Maintenance and Project and Construction / In-Plant Services Customers.• Assisted in successfully implementing the ComfortCARE™ Program throughout the Comfort Systems USA network of operating companies. • Trained five (5) new ComfortCARE™ Representatives within the Comfort Systems USA network of operating companies. • Ensured that services provided to customers were at or above the level of service sold to the customer and/or expected by the customer and ensured that the customer continued to have a positive perception about the quality and value of the services.• Maintained the customer experience reporting tool (Microsoft Dynamics - Voice of the Customer), provided monthly reporting to the Branch Manager.• Provided creative services and technical writing skills for newsletters, blogs, press releases, marketing collateral materials and a variety of other written correspondence.• Continuously monitored the Comfort Systems USA Southwest brand online to ensure customer satisfaction and success and respond appropriately when required.• Coordinated photography and video shoots.• Updated and maintained www.csusasw.com • 2012 Comfort Systems USA Southwest President's Club Award Winner for exceptional performance in my role. Nominated by my customers and peers, awarded by the Company President. • 2016 "Most Interactive Social Media Campaigns" Award from our Corporate Marketing Team within the Comfort Systems USA network of Operating Companies.

Chandler, Az, Us

• Provided and assured accurate and timely administrative and customer service support to sales, operations, dispatching, billing, management and accounting.• Greeted customers and vendors as they entered the building.