- Greeted all walk-ins, including potential customers and charter guests, while maintaining a neat and clean office space to ensure a positive first impression to the company brand and a welcoming environment as the customer is introduced to the business- Created online advertisements, email newsletters, and other signage in Canva to actively promote boat shows, open houses, new boat listings, and office events- Assisted in planning and organizing company events, including the grand re-opening of the Chicago location, by creating itineraries, coordinating entertainment, and helping set-up to assure successful events that reflect positively on the brand and encourage sales- Gained experience as a deck hand assisting in daily operations of guest charters, including line maintenance, cleaning and organizing to ensure exceptional customer experience to potential buyers

- Greeted members and guests promptly and enthusiastically to create a positive welcome into the Orangetheory Fitness Studio.- Led member check-in for scheduled fitness classes and assisted members with inquiries regarding the workout, memberships, and transactions to ensure a positive customer service experience.- Maintained an organized and clean lobby area, while following the daily studio cleaning checklist for before, during, and after shift procedures in order to preserve a sanitary fitness environment.- Executed OTF Studio previews with prospects by providing accurate information on the workout, health benefits, and studio procedures to increase probability of closing the sale of a membership.- Conducted customer care telephone calls to assist with inquiries from both members and prospects, following up with prospects and following through on prospective activities.

- Managed the childcare responsibilities for a family with two boys, ages 9 and 12, planning daily activities, preparing breakfast and lunch, as well as managing their daily schedule.- Assisted children in their education by helping with their Summer Tutoring homework and supervising daily reading and writing exercises in order to support their learning needs.- Coordinated with other children’s parents for carpools and drove children to sporting events and other scheduled activities.

- Acted as personal shopper for local community and developed effective communication, attention to detail, and time management skills. - Remained knowledgable of SHIPT procedures and ethics in order to provide excellent customer service and confidently respond to customer’s needs. - Provided attentive customer service to hundreds of SHIPT members by answering questions, assisting with common difficulties, and confirming request prior to completing the order.

- Worked with students grades 2-5 on their Spanish schoolwork and created engaging practice exercises to improve their grammatical skills.- Practiced speaking Spanish during online school in order for the students to keep up their proficiency in the language.

- Acted as Editor-in-Chief of Yearbook staff, responsibilities included creation of content and design, management of team member roles, and promoting a positive culture in the organization.- Created and sold yearbook advertisements to raise funds for publication and expand awareness in the community.- Led staff meetings outside of the class period to ensure continuous and colloquial communication within the organization.

- Led team’s efforts in building collaboration and communication skills to ensure the successful opening of a new chain, as well as establishing an efficient work environment. - Organized a charity event through collaboration with assisting sponsors and business team members for the purpose of raising funds for a local memorial. - Maintained and updated business processes to increase efficiency such as order receival and product delivery turnaround time.