Live Online Operations
Current- Responsible for delivering educational, technical, promotional, and operational support to faculty, staff, and students within a virtual instructional setting.
- Provide guidance to staff and students on technical matters both within and outside the classroom, offering troubleshooting assistance when necessary.
- Collaborate with faculty and staff as a technical and pedagogical associate to cultivate a favorable student experience in online education.
- Administer an on-call rotation overseeing faculty, scheduling, classroom management, and operational logistics of the virtual classroom platform, utilizing tools such as Adobe, Zoom, and others.
- Oversee platform courses and faculty to ensure an optimal virtual learning environment.