Curating precisely fitted technology solutions for small and medium sized businesses. Experienced in maintaining our customers' existing telecommunications infrastructure, or building an entirely new telephone and data network from the ground up.

Helping small to medium businesses in Sevierville and surrounding areas find the best solutions that grow and manage their business. Overseeing all the business activity in the store, training and motivating a team of ten sales associates. Driving 24% of the stores’ total sales not including non-traditional sales such as fleet and business license sales. Proficient with VOIP phone systems, fleet and asset management, mobile device management, internet solutions, Bluejeans video conferencing, Gsuite, Office 365, doForms, Go Canvas, and advertising. CRM Salesforce

Effective listener, helping to relieve customers of technology pain points. Creating an enjoyable in store experience that will inspire my customers to try new technology while reinforcing their brand loyalty to Verizon. Specializing in small to medium business accounts by helping business owners find the best solutions that grow and manage their business. Energetic team leader.Recognized with the District Star Award 2016, All Star Academy, Emerging Leaders, and Women of Wireless.

Managing department sales, staff and merchandising for Michael Kors, Coach, Brighton, Accessories, Handbags, Seasonal, Active and Juniors departments. Building and maintaining a $4,000,000 business, merchandizing each department to company standards, maintaining a sales staff up to twenty-five employees and three specialist, creating detailed sales reports, building in store events, employee fun calendar, communicating with several vendors, status checks, hiring/firing, and inventory.

Specializing in product knowledge, executing departmental moves to boost sales and improve customer service, increasing customer accounts to drive sales and improve customer loyalty, Assessment of inventory to manage/reduce shrinkage, booking clients for large volume events, forming every event to meet customer demands, and training staff to exceed company standards.Recognized for outstanding credit results, Awarded Bulova watches Christmas 2010, 2011, 2012, and 2013 for exceeding Bulova’s quota each year, Awarded ESQ watch for Christmas 2012, Fine Jewelry bonus for exceeding company sales standard 2011 and 2012. Awarded Consultant for personal sales totaling $358,000 of Fine Jewelry from 2012-2013 and $313,000 from 2013-2014.

Oversee all operational matters including; placing special orders, displaying/receiving/quality check merchandise, balancing counts, supply order, shipping/receiving repairs, repair margin, store profit and loss, tills/bank deposits, and packaging shipments to home office. Utilizing leadership skills such as; managing sales staff, interviewing/hiring/training new team members, preparing schedules, directing sales efforts, preparing for upcoming special events, building and maintaining positive team atmosphere, and efficiently addressing customer service issues.