Meagan Love Email & Phone Number

United States

Toronto, Ontario, Ca

• Responsible for spearheading SportsPay's launch, delivering 80% YOY profit growth and 400% YOY merchant growth.• Implemented fraud detection systems, achieving a 99% reduction in fraudulent refunds and increasing trust in payment solutions.• Implemented Rapid Onboarding to optimize workflows, reducing onboarding processing time by 65%.• Oversee daily operations, including merchant onboarding and sub-merchant compliance, to ensure seamless processes and regulatory adherence. • Lead transaction monitoring and risk assessment initiatives, maintaining compliance with industry standards and minimizing financial risks. • Cultivate and optimize strategic partnerships with sponsoring bank and integrated partners to drive business growth and operational efficiency.• Develop and implement innovative customer success strategies, driving a 60% YOY increase in retention rates. • Enhance digital presence and user experience through strategic website management, boosting user engagement.• Design and execute targeted marketing campaigns and technical training programs for integrated partners to strengthen collaboration.• Build and maintain real-time performance and financial dashboards using advanced Excel and SQL, enabling data-driven decision-making.

Boca Raton, Fl, Us

• Oversaw daily studio operations, ensuring a smooth and efficient member experience while achieving revenue and membership growth targets.• Managed financials including budgeting, expense control, commission structures and revenue forecasting to maximize profitability.• Cleared $100k in debt and achieved profitability within 10 months by collaborating with corporate leadership to implement new sales initiatives, operational improvements, and promotional campaigns.• Boosted membership sales and retention by developing and executing targeted marketing strategies, community outreach initiatives, and events to enhance brand visibility. Delivered a 55% YOY increase in memberships while reducing attrition by 50%.• Led a high-performing team of sales associates, coaches, and support staff to meet organizational goals.• Developed regional onboarding programs, improving consistency and reducing training time by 35%.• Monitored KPIs including membership growth, retention rates, and customer satisfaction, to identify areas for improvement.• Ensured compliance with company policies, health and safety standards, and local regulations.