Manage projects from initiation to completion including managing resource allocation, leading internal meetings, monitoring project budgets, and driving client communications and updatesMonitor project deliverables and progress through the project plan, identify factors impacting the project, escalate issues as appropriate, and recommend solutions to the client and internallyEvaluate and contribute to methods of leveraging systems and processes to improve efficiency and quality of HR projectsOversee multiple project lead consultants to achieve project objectives on time, within cost, and ensuring quality meets client’s expectations and Trüpp’sPrepare and maintain project documentation including project plans, status updates, presentations, and final reportsCoordinate with client to define and update project deliverables and timeline, and gather data, seek client input and report on findingsConduct and analyze salary market analyses, benchmark surveys, job analyses, and employee surveys

Administered human resources policies and programs for clients, including employee relations, organizational development, and performance management Established best practices for HR administration processes, recordkeeping, and policiesMaintained regular contact with clients to ensure client satisfaction, including tracking monthly reporting of cases and activities

Managed the People Operations Team with day-to-day tasks, projects and quarterly goalsConducted and resolved employee investigations with discretionCompleted unemployment claims, including drafting responses and attending appeal hearingsSupported managers and team members (650+ employees) with HR guidance, including policy and employment law interpretationsHandled all immigration needs from tracking work eligibility to drafting and reviewing petitions for the USCISTracked all leave programs (STD, LTD, FMLA and Worker’s Comp) Evaluated and approved performance plans and performance reviews for delivery

Provided all HR functions for 300+ employeesEstablished an HR Team and created policies and procedures for the departmentOrganized and implemented company-wide open-enrollment for benefitsCreated Excel reports of compensation changes for semi-monthly payrollManaged vendor relations and handled all benefit claim inquiriesCreated and implemented a company-wide process for employee changes (salary, role, options, etc.)

Ran the interviewing and hiring process for the sales department with around 50 candidates continuously in the pipeline and 15 in-person interviews per dayIncreased efficiency in processes for interviewing, collecting feedback and making hiring decisionsCreated daily metric reports with sales recruiting stats

Handled client relations via email, phone, and in-person Assisted with backstage production for Mercedes-Benz Fashion Week

Handled customer relations, oversaw delivery orders, and systems managementManaged social media, created training program, and arranged interviews

Created and implemented a marketing plan for Kinect for Texas Tech University Attracted the most unique visitors to promotional URL using social media

Translated documents from Spanish to English for VonageConducted market research, and created competitive deck and new business deck for Macy's Created media lists for Cooney/Waters