Mj Ryerson Email & Phone Number

New York

• Managed day-to-day venue operations, overseeing front of house staff at Manhattan Theatre Club in New York.• Ensured guest comfort and safety by checking tickets, distributing materials, and enforcing event rules.• Guided audience members during emergencies, maintaining a neat and organized lobby.

New York

-Front of House Specialist, plays a key role in providing excellent customer service and administrative support in a dynamic work environment. -Responsible for managing the workflow and efficiency of Front Desk evening and weekend staff.-Create a welcoming and professional environment for our staff, guests, members, and visitors.-Responsible for reconciliation of charges originating from the Rental and/or Event purchases with accuracy.-Proficiency in building out events, booking tickets and studio space on Ovation & Spektrix.-Provide administrative support to the show's Production Staff. Assist in coordinating departmental customer service training initiatives.-Perform receptionist duties, including answering phones, taking messages, and greeting guests and visitors. Maintain a visitor log and register guests according to security procedures.-Serves as authorized point person during rentals of studio and theatre spaces, interfacing with rental clients and providing general “day of” supervision, as needed-Manage the general email box, respond to inquiries, and track departmental responses. Maintain statistical data and generate reports on incoming calls and emails.-Sort and deliver mail and packages. Distribute incoming and outgoing packages, mail, and deliveries while maintaining delivery logs.-Responsible for opening and closing the space, assuring that rental spaces are reset.-Perform other duties related to the functions described above, with additional project-based duties as needed.

262 Ashland Pl, Brooklyn, Ny 11217

Front of House:-Perform ushering duties with precision, guiding patrons to their seats, providing assistance, and managing crowd flow during performances.-Operate the kiosk, selling relevant books and merchandise to enhance patrons' experience and contribute to the theatre's revenue stream.-Scan and validate tickets efficiently, addressing any discrepancies and ensuring smooth entry into the venue.-Answer general inquiries from patrons regarding show information, venue facilities, and other related topics, demonstrating in-depth knowledge of current and upcoming productions.-Distribute and assist patrons with the use of Assisted Listening Devices (ALDs), ensuring accessibility and comfort for all attendees.-Respond to and resolve customer concerns and feedback in a professional and timely manner, aiming to exceed patron expectations.Box Office Assistant:-Provide exceptional customer service by assisting patrons with ticket purchases, exchanges, and inquiries, ensuring a positive and memorable experience.-Manage box office operations, including processing ticket sales through the ticketing system, handling cash transactions, and maintaining accurate records.-Collaborate with the marketing team to promote upcoming performances and special events through various channels, contributing to increased audience engagement.-Coordinate with other departments to ensure seamless communication and execution of ticketing-related tasks for productions, events, and subscription programs.-Conduct daily reconciliation of box office transactions, addressing discrepancies and maintaining financial accuracy.-Assist in the development and implementation of box office policies and procedures to enhance efficiency and customer satisfaction.-Stay informed about the theatre's current and upcoming productions, providing accurate information to patrons and addressing any concerns or feedback.

New York City Metropolitan Area

Overseeing and training the NY Preschool and Enrichment Team, manage our innovative curriculum, and assist in the growth of the NY Kids Club and NY Preschool.Establish efficient NY Preschool record-keeping processes, including health logs, required DOH paperwork, family communication documents, surveys, and PKA materials, and train all Directors and Managers on policies.

New York City Metropolitan Area

Drive Sales & Profitability• Responsible for driving center growth through program quality, sales initiatives, and customer service• Creatively develop strategies for business growth and revenue generation• Manage all aspects of the daily operations of the school, including enrolling new children and developing and implementing sales and marketing initiatives• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needsEvent Scheduling and Operations• Management personnel assigned to the events and on-call personnel • Plan logistics for setups, communicating with clients, staff and creating & sending invoices• Implements appropriate learning-centered activities in support•Initiates incident reports on accidents or other emergencies relating to events during scheduled hours. Follows up with required training and reporting.•Logs and secures any lost and found items from events•Answers, screens, and gives general information via phone/email before, during & after eventTeam Leadership, Training & Retention• Train, mentor, and inspire your teaching and client service team• Manage your team on a daily basis to meet or exceed company objectives• Assist in team member recruitment, promotion, retention, and termination activitiesCommunication• Responsible for consistently and effectively communicating the company’s shared goals to your team through organized and scheduled meetings and through email correspondence• Collaborate and partner with corporate departments to ensure policies, procedures and initiatives are executed within your centerCenter Presentation• Implement the company’s visual and brand standards, inclusive of literature presentation, signage, lighting, clean lobbies, updated message boards, and organized workspaces

112 Christopher St.

General Responsibilities in this Volunteer elected role are as follows:Organizations are required by law and by custom to maintain certain records for several purposes, including: • accurate recollection of decisions; • determination of eligibility to vote; • continuity of policies and practices; and • accountability of directors and officers. The Secretary is responsible for ensuring that accurate and sufficient documentation exists to meet legal requirements, and to enable authorized persons to determine when, how, and by whom the board's business was conducted. In order to fulfill these responsibilities, and subject to the organization's bylaws, the Secretary records minutes of meetings, ensures their accuracy, and availability, proposes policies and practices, submits various reports to the board, maintains membership records, fulfills any other requirements of a Director and Officer, and performs other duties as the need arises and/or as defined in the bylaws. Accountability The Secretary is accountable to the Board of Directors (if elected or appointed by them) or Members. (If elected by the membership at a members meeting) as specified in the bylaws. Through the Board of Directors, certain duties of the Secretary may be delegated to the Executive Director, Board members and/or committees as appropriate; however, the accountability for them remains with the Secretary. Specific Duties Minutes The secretary is responsible for ensuring that accurate minutes of meetings are taken and approved. Requirements of minutes may vary with the jurisdiction but should include at a minimum: • date, time, location of meeting; • list of those present and absent; • list of items discussed; • list of reports presented; • text of motions presented and description of their disposition. As Secretary I sign all copies of the final, approved minutes and ensure that this copy is maintained in the corporate records.

Greater New York City Area

Train and guide new recruits to acclimate to policies and procedures mandated by OPWDD, Justice Center and YAI. Collaborate with trainers to maintain knowledge of up to date materials. Engage new staff in supportive dialogue that represents the YAI mission statement and goals.Attend meetings that further and develop experiences and knowledge of the agency and new practices. Maintain a flexible and supportive schedule stepping in to cover training shifts when possible. Train new trainers and be a model mentor for all staff.

Greater New York City Area

Work with adults with mild developmental and learning disabilities in a community setting, providing pre-vocational training at local community volunteer sites. Network and partner with other local community sites for future use in consumer trainings. Help consumers develop personal awareness skills, independence and assist in providing community access, while being a liaison within the community.Assisting in the annual Central Park Challenge fundraising event. Duties have been but aren't limited to route supervision and crowd control, fundraising and general event set up/breakdown.I was also fortunate enough to lead my programs fundraising efforts and sign up participants in my first months of joining YAI. This year I will be joining our Coordinator of Program Development in recruiting corporate sponsors.

Greater New York City Area

Assisting the Production Coordinator and Director.•Managing Schedules•Preparing space, catering, coffee services•Copying, filing and binding production documents•Administrative duties including travel planning and ordering supplies• Assist production coordinator with securing permits, releases, and casting documents•Closing purchases, payments and general accounting assistance on Latin American Music Awards & NFL - Broncos Promo Commercial•Managing and tracking equipment•Finance assistance and closing accounts

Greater New York City Area

Coordinate National Young Leaders of Alzheimer's Foundation of America which includes over 100 AFA Teens organizations, 15 ongoing Raise Your Voice For Care College Tour dates and 25 AFA on Campus Chapters Nation Wide.Schedule and moderate AFA Teen Scholarship Program as well as AFA Video Contest. Developing an Alzheimer's centered science fair to award teens 13-18 in Bio/Neuro, Care-giving and Tech categories. To be premiered in the Fall of 2015 giving students and schools an opportunity to demonstrate excellence and ingenuity.

Greater New York City Area

•Manages event logistics in regards to vendors, permits, deadlines and post event debriefing.•Accountable for the achievement of income performance targets for a portfolio of Relay For Life events in the metro New York City area.•Responsible for effectively and efficiently completing activities and meeting target deadlines in order to execute successful events including logistical coordination for assigned events and volunteer management.•Implements best practices for leadership development, increased participation, and event revenue growth by driving and encouraging creativity and innovation at the community level.•Demonstrates skills in community organization, relationship building, and talent identification and leadership development by engaging, training, and managing relationships with community volunteers to mobilize the community to execute events successfully.•Engages the community in Relay For Life to drive increased event participation – event committee, teams, team members, sponsors and survivor/caregiver – including youth engagement through teams in community events, Relay Recess and Field Day.•Monitors progress against objectives while actively demonstrating the enterprise-wide mindsets: integrity, collaboration, and stewardship.•Collaborates with Corporate & Distinguished Partners and Health Systems staff to maximize event success.

Event Day: Set Up/Breakdown, assigning and managing volunteer shifts to support the event route.Tasked with bringing in $100,000+ across 200 constituents on a annual basis, by performing outreach into the community, relationship development, database management as well as contact research. This also involves leading groups of goal oriented volunteers, pairing them with compatible tasks. Throughout the borough of Manhattan I educate students, faculty, clubs and unions, on the matters of Breast Cancer and our Making Strides Against Breast Cancer event, this often requires assisting schools in the creation of teams and coaching in fundraising practices. During the school year as well as it's interim my job includes: Social Media Administrator- (Facebook, Twitter, Instagram and Webpage)Managing social multiple social media platforms to increase mission reach and community engagement.Community outreach: Scheduling opportunities for myself and staff to inform the community on what we do by building partnerships with well known and neighborhood specific businesses. Partnerships secured include food service, restaurants and fitness locations.

Outreach into the community, relationship development, database management and contact research. Advanced sales, phone and computer skills. Leading goal oriented volunteers while pairing them with compatible tasks. Leading teams under minimal supervision. Updating social media sites with images, polls and links, engaging participants and managing website usage, promoting and optimizing web related content.

Implementing Education Plans, collect behavior and performance data, conduct basic instructional activities, create and teach fun relatable adaptive lessons, Attend and pass all required in-services, participate in performance reviews/discussions. Trained in EI and Exit Strategy screening. Attend quarterly, IEP & CSE meetings, effectively communicate with parents and maintain primary responsibilities for students.

Bachelor Of Arts (Ba), Secondary Education And Teaching

Activities and Societies: Council for Exceptional Children

Regents Diploma, Honors/Regents High School/Secondary Diploma Program