Meagan Sargent Email & Phone Number

Los Angeles, CA, US

In my role as Director of Customer Operations at Wagmo, I have spearheaded initiatives to enhance claims processing and customer support for both B2B and D2C experiences. By developing and executing a detailed operational strategy, I have successfully improved efficiency and customer satisfaction. Key achievements include streamlining processes, increasing.

• Led initiatives to improve operational efficiency and cost management in the claims department.
• Reduced operational costs by 10% year-over-year by creating SOPs, KPIs, and revamping the OKRs strategy.
• Integrated mixed-methods research approach to guide policy recommendations and reduce claim payouts while ensuring compliance.

Greater Los Angeles Area

- Sought out news stories and produced articles - Exercised editorial judgment on placement of stories for the website - Maintained accuracy while working on multiple publishing deadlines - Managed social media - Photo edited, produced graphic designs and oversaw website production

Los Angeles Metropolitan Area

- Conducted exclusive interviews with top-tier celebrities, Olympians, and industry professionals such as: Saweetie, Katharine McPhee, Helen Margoulis, Yul Moldauer, and more.- Collaborated with editorial team and social media and video production team in order to deliver breaking news that fits with the HollywoodLife brand.- Wrote exclusive online content.

Los Angeles Metropolitan Area

- Created breaking news on a local and national level for both live and prepped segments.- Utilized software and social media platforms such as Facebook, Instagram, TikTok, to develop captivating pop culture story angles and celebrity interviews for both TMZ Live and TMZ.com.- Provided in-depth, thought-provoking context for expansion on existing.

-Proved to be a creative, consumer-focused storyteller with a deep passion for delivering a cutting-edge unique approach to newsworthy items.-Developed compelling questions to engage with high-profile celebrities.-Leveraged existing relationships with publicists and brands to secure exclusive coverage. -Coordinated with team members to deliver breaking news.

Marina Del Rey

- Managed claims operations and established partnerships with reinsurers to enhance operational efficiency and drive business growth.- Streamlined the underwriting process through system integration, which reduced claim cycle times and improved recovery rates.- Optimized market share with leading PMCs across the U.S., facilitating product expansion from.

Marina Del Rey, CA

LeaseLock helps renters get approved. LeaseLock replaces expensive security deposits and cosigners with insurance. Qualified renters pay one simple fee that gets their lease approved while simultaneously insuring the property for all rent payments. Powered by the first nationwide rent payment insurance program, LeaseLock protects property managers in over.

Marina Del Rey

Oversee operations department for a venture backed InsurTech MGA. The Operations department handles all communication with the top-tier PMCs worldwide.

Greater Los Angeles Area

-Journalistic writing and interviews with celebrities, professionals, and experts ranging from actors, to musicians, artists, professional speakers, doctors, and researchers.-Breaking news coverage compilation and transcribing.-Coordinating with news team in both New York and Los Angeles to pitch story ideas for placement. Secured exclusive news and.

-Provide support for all staff and upper management to create a proactive environment.-Manage travel, scheduling, and calls for over 100 clients.-Create filing systems and programs to assist with office organization.-Assist with data entry and preparing invoices for clients.-Minor bookkeeping and accounting for physical and virtual clients.

Greater Los Angeles Area

Addicted Youth Public Relations is an established fashion public relations company created in 2015, led by a strong team of detail and goal oriented individuals. Known for their unique approach to aligning the entertainment world with lifestyle and entertainment; Addicted Youth continues to transport remarkable results through execution.-Create and design.

Greater Los Angeles Area

• Executes sales proposals and contracts
• Services new and existing accounts with ad copy pickup, delivery of ad proofs, ad photography as needed and other services as required by the accounts in coordination with the sales administrator and editorial.
• Prepares action plans and schedules to identify specific targets and to project number of contacts to be made; follows up on new leads and referrals resulting from field activity.
• Establishes rapport and maintains contact with contract clients and potential clients.
• Develops and supervises the preparation, issuance, and delivery of sales materials, exhibits, and promotion programs; prepares for and attends exhibits, conferences, meetings, and other local or regional promotional.
• Prepares paperwork to activate and maintain contract services; oversees account services through quality checks and other follow-up; identifies client concerns and resolves in consultation with sales administrator.

Feinstein McGuiness Public Relations is an industry leader specializing in publicity, consulting, product placement, and special events. FMPR staff works closely with clients to deliver targeted and comprehensive public relations campaigns designed to establish compelling and enduring brand image.-Client services: updating and maintaining based upon the.

Bachelor, Public Relations, Business, English, Communication Studies

Activities and Societies: Miller Girls Service Sorority-Social Chair Red Raider Orientation Red Raider Camp

Bachelor Degree In Public Relations And Business Administration, Business Administration & Public Relations