Marketing & Member Services Manager
Ashland, Wisconsin
I manage marketing and public relations for this 3,200 member food cooperative, which includes creation and oversight of all events, promotions, media, and content. Duties include creation and implementation of promotions/advertising, writing and editing a quarterly newsletter, writing and editing a weekly e-newsletter, writing and design for all collateral, media and brand management, creation of outreach curriculum, website maintenance and content creation, social media management, creation and implementation of both large and small community events, and design of in-store signs and literature.HIGHLIGHTSSuccessful launch and completion of an expansion fundraiser which garnered $440,000 in owner loans. These loans were used for the construction of the Co-op's new store in 2014.Maintaining an average email open rate of 25.8% and average click through rate of 16.28% since 2013.Attracting attendance of 300-400+ at outreach events (in a town of 8,000 people).CORE RESPONSIBILITIESBrand Management - Positive price perception promotions, customer surveys, market analysis, brand guide development, brand strategyMedia Management - Scheduling, content creation and oversight (website, radio, television, print, social media, e-newsletter), media strategyContent Development - Photography, writing (advertising copy for print and radio, blog, social media posts, articles), illustration, designPublic Relations - Media interviews, presentations, public speaking, press releasesEvent Scheduling, Development, and Management - Audience identification, budgeting, event timeline creation, activity development, task delegation, event staff management, vendor scheduling and management, event map, event sign design and creation, event promotion, event analysisBudget Development and Management - Budgeting, analysisRegular use of Adobe Creative Suite, Microsoft Office, Hootesuite, Google Analytics, and WordPress.This position is in addition to my duties as Co-General Manager.