Meaghan Caruana Email & Phone Number

Kelowna, British Columbia, Canada

Kelowna, British Columbia, Canada

Assists in the planning, development and delivery of consumer-targeted initiatives and community investment programming. I am responsible for ensuring the successful launch and sustainment of promotions related to community events, marketing campaigns, corporate sponsorship planning and activation, and regional advertising. This includes managing the First West member referral program Referral Perks for all four First West divisions.

Penticton, Regional Office

Kelowna

Responsible for all regional consumer marketing campaigns and the Thompson Okanagan Connector Visitor Centre.

Kelowna

Generated new corporate and banquet business for the hotel through efforts of cold calling, prospecting and networking

Answered international calls, providing information about travel destinations throughout North America and USA.Specialized in building bundled ski vacation packages to suit client needs and preferences

Seasonal employment prepared quotes and invoices for groups and answered telephone & email FIT reservation inquiries and bookings.

Company clients were high profile corporations which required uniforms for staff for security and identification purposes.Ensured training, KPI's and information was regulary reported on.Lead a permanent call centre staff of 30 which would increase up to a 45 seat call centre during both roll out and return programs.

Daily reporting to manager of call statistics and any additional reporting as required by Senior Management. Assess current staff on best practice and ensure training was maintained at all time for both current and new staff.Inbound customer service and sales as required to minimize call volume and wait times.

now operating as Shared Apparel ServicesInbound customer service and salesActioning department warehouse report and client emails daily.

Bachelors Degree, Interactive Design And Multimedia

Diploma Of Applied Design