Meaghan Johnson Email and Phone Number

Conducts objective evaluations (i.e., Running Great Restaurants Visits, Food Safety Visits, Operations Excellence Assessments, Health & Safety Visits, and National Restaurant Building and Equipment Standards) to analyze restaurant performance across customer experience and McDonald’s operations’ Brand StandardsProtects the McDonald's brand by identifying issues that may pose risks to customer experience and brand perceptionsSupports operational excellence by identifying restaurants that do not meet McDonald's QSC (Quality, Service and Cleanliness) / safety standards Develops a holistic restaurant operations skill set across all Restaurant operations’ systems through ongoing training, learning, and certification in assigned area of expertise Builds deep expertise in Restaurant Operations and provides expert coaching and root cause analysis to FranchiseesServes as a Subject Matter Expert to provide support to restaurants as requested by Operators on specific operations initiatives (i.e.. Delivery, Drive-Thru, Digital, etc.)Uses system and initiative Subject Matter Expertise to drive Guest Counts, Sales, and cashflow through support of operations, initiatives, and Owner/Operator priorities by conducting Performance Excellence SessionsCollaborates with Franchise Business Partners to assist in developing a full restaurant consulting toolkit, monitor goals and key metrics, and drive business results

* Plan, identify, communicate and delegate responsibilities to managers and team members to ensure excellent operations are consistently achieved* Manage with integrity and knowledge that promotes the culture and beliefs of Noodles & Company* Lead the implementation of company initiatives by developing action plans and directly motivating and instructing the team on the implementation plans* Provide direction to the team in order to achieve restaurant goals* Consistently review restaurant operations to identify any problems, concerns and opportunities for improvement* Create a positive guest experience by delivering a high level of service and ensuring all team members engage in conversations with guests to understand their needs and exceed their expectations* Provide coaching and feedback to team members and managers and assess performance on an ongoing basis* Manage and motivate team member through positive and respectful leadership* Manage the restaurant to meet or exceed company standards in food quality, food safety, and cleanliness* Consistently monitor and manage restaurant staffing levels to ensure team members are capable and professionally developed* Generate sales growth by consistently delivering a positive guest experience and executing local restaurant marketing initiatives* Manage restaurant P&L by tracking expenses vs. annual budget, analyzing variances and initiating corrective actions* Control labor and food costs through daily management and supervision* Create a positive dining experience by ensuring exceptional guest service