- Manage the multi-million dollar budget for facilities, equipment, and operational expenses. - Lead operational improvement and change management projects involving several stakeholder groups and new technologies or processes to the organization.- Served as the operational lead in the creation and launch of the Vanderbilt Youth Sports Health Center. - Interim manager of our Radiology Access team.

• Completed work RVU analyses per physician and clinic location.• Updated and reviewed HCAHP scores for the division and generated reports.• Compiled data on electrocardiograms to review billing capture issues. • Posted expenses, generated financial reports, and reconciled $1.2M+ operating budget for high-volume satellite clinic• Gathered, compiled, and reviewed data on clinic intake and medicine reconciliation processes to identify issues and areas for improvement.

• Assisted in developing a new physician referral scheduling process.• Completed data analysis to discover the financial impacts of a new patient recall process.• Completed a root cause analysis of an access issue in the ENT Clinic and presented suggestions.

• Reported to the Administrative Director of Operations, attended weekly senior executive level meetings, and rotated through over twenty different departments.• Completed Environment of Care audits in preparation of the Joint Commission Survey.• Developed and completed a time study in order to improve efficiency at the Allergy Clinic.• Created flow charts to assist in performance management and improvement (PM&I) employee training

• Established excellent customer relations and ensured highest quality of customer service.• Coordinated activities and functions relating to the golf operations.• Developed interpersonal skills and exemplified flexibility in order to better serve club members.• Gained knowledge of online software used in planning daily schedules.