Meaghan Watson Email & Phone Number

Madison, WI, US

Madison, WI, US

San Francisco, California, US

San Francisco, California, US

- Supporting Zendesk's top tier customers serving as an advisor in best in class practices to ensure they are getting the most out of their investment with Zendesk and providing optimal CX to their end users.

San Francisco, California, US

San Francisco, California, US

- Partner with a book of 40+ innovative, fast growing customers across various industries to optimize and transform their CX strategies- Maintain consistent cadence with support leaders at each account to capture and align on their business challenges and share how Zendesk can best partner with them to achieve their goals- Present benchmark data and.

Madison, WI, US

• Develop and maintain strong relationships with new and existing customers, helping sustain 100% client retention and renewal rate.
• Establish a strong understanding of client clinical workflows to provide unique solutions to address their challenges through the use of Wellbe.
• Work closely with the product team on client feature requests, product releases and successful implementations.
• Train healthcare staff on the Wellbe system post go-live to ensure confidence and compliance with the workflows implemented.
• Help clients maximize return-on-investment through the creation of unique client dashboards and reports. Led the development of our client success dashboard template and Annual Review process.
• Collaborate with analytics teams, both internal and external, on client data to produce reporting on how Wellbe makes a positive impact on patient outcomes.

San Diego, California, US

• Managed the largest asthma study in the U.S. located in Louisville, Kentucky (AIR Louisville). The data from this study aided city leaders in making smarter decisions on improving their air quality and led to a number.
• Established program objectives, including enrollment and retention targets, marketing needs, product enhancements and closely managed these deliverables throughout the program lifecycle.
• Trained and coached customers on the Propeller system to ensure successful monitoring and effective clinical outreach by their clinical staff.
• Relayed customer feedback to the product team and engineering to help support and enhance future hardware and software development.
• Completed validation tests for Propeller Health’s FDA approved device and software to ensure each met functional and design specifications.
• Collaborated closely with marketing and sales team to drive customer expansion opportunities.

Madison, Wisconsin, US

• Led group orientations that provided applicants with an introduction to program services and eligibility criteria.
• Met with applicants and provided them with information concerning training options and potential career pathways based on career interests.
• Entered all required customer information into the Department of Workforce Development database (ASSET).

Assisted Physical Therapy staff in both inpatient and outpatient settings; aided staff during patient appointments; transported patients in wheelchairs; helped maintain equipment and assisted with clerical duties.

Hubei, CN

• Taught spoken English to college freshman and sophomores.
• Developed lesson plans which focused on verbal communication and English comprehension.
• Organized and led "English Corner" outside of class where students could practice their spoken English.

Bachelor’S Degree, Rehabilitation Psychology And Special Education

Education record