• Responsible for developing relationships with caregiver applicants and performing all phases of the hiring process through the use of an applicant tracking system, including follow-up. • Develop and maintain knowledge of the company brand and effectively present company core values, services and job duties to caregivers.• In conjunction with company leadership, develop and maintain a recruiting and engagement plan focused on meeting or exceeding established goals.• Develop and implement recruitment strategies online and within the community.• Schedule and conduct applicant interviews in an efficient and professional manner. • Following the company standards; conduct reference checks, criminal background and motor vehicle check and drug screens on all caregivers.• Create and maintain all employment records including but not limited to I-9 form, W-4 form and all other employment related documents.• Schedule and conduct caregiver orientation and some training required to meet company standards and additional optional training.• Develop engagement strategies that promote caregiver retention and satisfaction.• Conduct caregiver supervision including regular performance conversations, accountabilities, and problem resolution.• Coordinate caregiver schedules with an emphasis on creating high-quality matches and extraordinary relationships.• Evaluate and update all orientation and training materials as needed.• Ensure company-wide compliance for local and federal labor and safety laws including EOE, ADA, FMLA, and OSHA.• Demonstrate open and effective communication and cooperation with the franchise owners, colleagues, caregivers, clients and family members.• Adhere to all company policies, procedures, and business ethics codes and ensures that they are communicated and implemented within the team.

• Establishing and maintaining relationships with hiring managers to stay abreast of current and future hiring and business needs.• Interview applicants to obtain information on work history, training, education, and job skills.• Maintaining current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws.• Performing searches for qualified candidates according to relevant job criteria, using computer databases, networking, Internet recruiting resources, cold calls, media, recruiting firms, and employee referrals.• Contacting applicants to inform them of employment possibilities, consideration, and selection.• Informing potential applicants about operations, company culture, benefits, and job or career opportunities in organization.• Screening and referring applicants to hiring personnel in the organization, making hiring recommendations when appropriate.• Coordinating interviews with candidates and hiring managers.• Meeting recruitment activity standards and complete activity reporting .• Advising managers and employees on staffing policies and procedures.

Provided customer service by attending to guest needsCommunicated with team members to ensure smooth operations within the restaurant

Talent Acquisition: Attracted, engaged and on-boarded new talent into the agency and managing an Applicant Tracking System. HR Operations: Interfaced with HRIS, total rewards, unemployment claims management, experience a Shared Service Call Center designed to answer first point of contact employment questions.Organizational Learning, Development and Training: Projects included implementation of a learning management system; researched leadership thought leaders; developed a competency library and supported the new employee orientation process.

Organized Contracts and filed accordingly to alphabetical and numerical order.Scanned new and reoccurring contracts to the software system.Audited new and reoccurring contracts to meet Security Associates software expectations. Checked off clients hard and electronic copies of their contracts and sales agreements through excel spreadsheet.

Advised IntakesFacilitated group therapy between 10-20 adultsDeveloped a community garden for residents Reached out to local business for donations Research topic ideas to build onto the curriculum