During my time at EK Creative I strengthened relationships between clients and the agency through regular communication and reporting on campaign progress. I managed multiple client accounts simultaneously, maintaining high levels of customer satisfaction and developed comprehensive paid strategies tailored to individual client goals and target audiences.

During my time at Social Supply Co I conducted thorough competitor analysis to identify opportunities for growth within industry verticals and maintained strong working knowledge of popular PPC platforms such as Google Ads and Facebook Advertising among others for effective campaign management across channels.

Enforced organizational rules and incorporated policy changes into departments' day-to-day activities.During my time at Go Ventures, I promoted a positive work environment by fostering teamwork, open communication, and recognition of accomplishments among employees. I mentored junior team members, providing guidance and support to foster professional growth and success.

Provided exceptional customer support, resolving complex technical issues quickly and effectively.Implemented technical solutions for improved customer satisfaction, addressing various client needs.Passionate about learning and committed to continual improvement.

Supported an average of 40+ customers and provided exceptional customer service, addressing client concerns efficiently and professionally.

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems. Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.