Arun Kumar Email & Phone Number

United Arab Emirates

• HP Servers, Network Switches & Windows Servers Administration.• FortiGate Firewall, Access Points & Remote Access Management.• Avaya PABX & Voice Management.• Microsoft Office 365 Management & PowerShell Scripting for Office 365 Administration.• Assisting the manager in organizing, planning and implementing new strategies.• Developing and implementing IT policy and best practice guides for the organization.• Overseeing and determining time frames for major IT projects including system updates, upgrades, migrations and outages.• Assisting the Manager in managing and reporting on allocation of IT budget.• Meeting with the management team to assess and define the system requirements.• Analyzing network data and infrastructure to determine inefficiencies and problems.• Developing and designing network architecture with vendors for new business setups and company expansion.• Proactively ensure the highest levels of systems and infrastructure availability.

Dubai, United Arab Emirates

Jebel Ali, Uae

Red Sea Housing (RSH) is a Saudi Public Joint Stock company and has a presence in over 65 countries. RSH is one of the largest producers of modular building in MENA with over 40 years of expertise.Key Responsibilities,• Cisco Catalyst L3 Switch, Firewall, Cisco Servers & Data Storage Management.• VCenter & Windows Servers Management.• Microsoft Office 365, Azure, SharePoint & Teams Administration.• PABX & Voice Management.• CCTV Installation and maintenance.• Responsible for hardware, Software procurement & Vendor Management.• Responsible for IT Audit & IT Assets management.

Jebel Ali, United Arab Emirates

IT Assistant • Windows Server 2008 (Active Directory, DNS, DHCP, File Shared Servers, Printer Server, User Group Policies).• Installation & troubleshooting of IT related issues with Desktop functionality, Network Connectivity, Software (Operating System & application Software), Anti-Virus, Telephone System, Bio-metrics Time & attendance System & Computer Hardware & Peripherals.• Managing day-to-day operations by monitoring system performance, configurations, maintenance & troubleshooting.• ORION 10.6 - Handling WMS Process Control (Inbound & Outbound Operations)• Responsible for vendor management, hardware & Software procurement & assets management.Sales Executive • Listening to Customer requirements & presenting appropriately to make sales.• Maintaining & developing relationships with existing customers via calls & mails.• Responding to Incoming mails & phone queries.• Reviewing sales performance, aiming to meet or exceed targets.• Making accurate, rapid cost calculation & providing customers with quotations.• Handled Dry, Frozen & Technical Orders.• Making Purchase Orders for Local Purchase.• Customers Handled: Euro Tankers, Eleston Corporation, KOTC, ADNOC, etc & Local Ship chandlers.

Kerala, India

• Help Desk Support.• Problem Diagnosis.• Computer Peripherals Sales & Services.• Configured, Installed and maintained PC Hardware and Operating Systems from Windows XP to 7 and Linux Operating Systems.• Installation of all type of application software.

Bachelor Of Science (Bsc), Computer Science

Professional In Advanced Network Technologies And Systems, Computer Systems Networking And Telecommunications