Mark Easton Email & Phone Number

Manchester, England, Gb

Manchester, England, United Kingdom

Manchester, England, United Kingdom

Onboarding existing clients onto the online portal and providing excellent customer service to maximise any potential additional and renewal opportunities to boost revenueManage a portfolio of over 100 clients and accurately update and manage the CRM database on a day-to-day basisIdentify client issues and guide them through the process with excellent communication and effective questioning, leading to customer retention and satisfactionHit daily and monthly KPIs Provide solutions to clients quickly and efficiently, whilst being empathetic and understanding of their needsHandle inbound enquiries from clients who have any queries or need assistance in being onboarded

Manchester, England, United Kingdom

• work across a variety of programmes within Co-op Property, support with governance and signing-off property transactions and arrange property inspections when required• make sure that all work goes through the right approval processes• carry out general programme and systems administration to support the wider team including facilitating payments• report and monitor key management information (MI) and data to proactively identify and minimise risk• maintain relationships across the business, making links across internal and external partners including 3rd party solicitors and agents• help to redefine processes and ways of working in the team to drive efficiencies

Manchester, England, United Kingdom

- Personal Assistant- Client invoice and report management. First point of contact for client queries on their monthly invoices and reports- Regional Coordinator

Manchester, United Kingdom

I work for over 25 solicitors across multiple departments and multiple offices.I am in charge of generating invoices and sending out invoices to external key stakeholders for multiple departments and offices.I am an advocate and champion for our management system, in charge of training and answering any queries with the system.I am in charge of the incoming mail and outgoing mail for multiple departments and offices.I conduct basic Administration and Legal Support tasks, some specific for certain departments.

Liverpool, United Kingdom

• Research into appropriate web content• Discussion and investigation with key stakeholders• Development of key content, links and other information• Ensuring content is user friendly, whilst also meeting corporate requirements.• Liaising with the university web team to ensure content can be loaded appropriately.• Adding new events to the staff and student calendar.

General Shop Assistant in the farm shop. Working tills, re-stocking shelves, helping out around the farm, keeping the shop clean