Greet clients and pets by name with a positive attitude, ensuring a welcomingAnswering multi-line phones promptly, address client inquiries, and route calls efficiently.Scheduling appointments and surgeries, make confirmation calls, and enter charges and client info accurately.Documenting client conversations, explain invoices, collect payments, and verify charge accounts.Advise clients on wellness, prevention, diseases, and routine administration instructions for various products.

Ensure visuals, messaging, and interactive elements of a project are properly aligned with the creative vision and brand standardsMentor, motivate, and supervise the creative teamDetermines the editorial guidelines and tone of voice for the brand, ensuring that all content produced falls in line with this style. Reviews all content, articles, and photographs for accuracy and appropriateness, providing suggestions where necessary to improve them.

Greet clients and their pets in a professional and friendly mannerAnswer phone calls and respond to emails in a timely mannerScheduling appointments using designated software.Manage client records and maintain the clinic's filing systemBasic client education–explaining the importance of preventative care, vaccines and surgical necessities, able to appropriately give estimates over the phone for routine procedures

Maintains the Principal's calendar of appointmentsAttends and takes minutes of Staff Briefings, Staff Meetings, HODs Meetings, and other meetings as requested.Performs a wide variety of secretarial work, including typing and word processing, proofreading, filing, recording information, and processing and distribution of correspondence.

Exhibiting polite and professional communication via phone, e-mail, and mail.Answering phone calls, scheduling meetings, and supporting visitors.Carrying out administrative duties such as filing, typing, copying, binding, scanning, etc.Maintaining contact lists, organizing and scheduling appointments.

Managing the executive’s calendar, including making appointments and prioritizing the most sensitive matters.Planning and orchestrating work to ensure the senior executives’ priorities are met, organizational goals are achieved, and best practices are upheld.Coordinating travel arrangements, preparing itineraries, planning logistics, and submitting expense reports

Answered incoming telephone calls, took down messages, and provided information.Completed clerical tasks such as filing, copying, and distributing mail.Restocked office supplies and retrieved files for staff.Directed phone calls and maintained all files, schedules, etc.