Michele Chapman

Michele Chapman Email and Phone Number

Senior Executive | Sales, Enablement, Strategy, Product, Operations | ex-Amazon @ LPL Financial
Michele Chapman's Location
Charlotte, North Carolina, United States, United States
Michele Chapman's Contact Details

Michele Chapman personal email

n/a
About Michele Chapman

Accomplished commercial business leader and problem solver with the vision, strategy and commitment to drive customer satisfaction and retention as well as revenue growth and improved productivity. Systems thinker who deploys the processes to maximize quality performance while supporting dramatic growth. Key skills:Day-to-day operations management, team processes, compensation, distribution and reporting for the global sales organization.Specialties: Business Strategy, Organizational Design, Business Transformation, Revenue Forecasting, Administration & Reporting, Talent Development, Planning & Analysis, System & Process Development, Customer Communications, Sales & Market Planning, Product Development & Configuration, Best Practices, Project Management, Customer Relationship Management, Needs Analysis, Resource Optimization, Productivity / Efficiency Improvement, Vendor Management & Selection

Michele Chapman's Current Company Details
LPL Financial

Lpl Financial

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Senior Executive | Sales, Enablement, Strategy, Product, Operations | ex-Amazon
Michele Chapman Work Experience Details
  • Lpl Financial
    Svp, Business And Wealth Services Enablement And Customer Engagement
    Lpl Financial Aug 2024 - Present
    San Diego, Ca, Us
  • Lpl Financial
    Svp, Specialist Team Strategy
    Lpl Financial Jan 2023 - Sep 2024
    San Diego, Ca, Us
    Build the distribution strategy and lead SME teams, creating an environment that is focused on adding value to financial advisors and their clients. I lead and design strategy across teams who are responsible for solving sophisticated needs of our advisors.
  • Flexport
    Vp, Global Sales Operations
    Flexport Sep 2022 - Dec 2022
    San Francisco, California, Us
    Responsible for the Flexport global sales operations plan, delivering insights on global sales performance, performance trends, global processes, and programs, and the technology and the tools necessary for global sales excellence.
  • Lpl Financial
    Senior Vice President, Sales Strategy, Operations And Sales Excellence-National Sales And Marketing
    Lpl Financial Jun 2022 - Sep 2022
    San Diego, Ca, Us
  • Lpl Financial
    Senior Vice President, Sales Excellence - Advisor Growth Solutions
    Lpl Financial Sep 2021 - Jun 2022
    San Diego, Ca, Us
  • Xpo Logistics, Inc.
    Senior Vice President, Global Sales Operations
    Xpo Logistics, Inc. Jan 2018 - Jul 2021
    Greenwich, Ct, Us
    As the SVP of Global Sales Operations, I identify, conceptualize, prioritize and lead cross functional processes and teams focused on productivity, efficiency and effectiveness of the global sales organization across nine business units and 32 countries. I drive sales force effectiveness and manage functions essential to sales force productivity including planning, reporting, quota setting and management, sales process optimization, sales training, sales program implementation, sales compensation design and administration, and recruiting and selection of sales force talent. I foster close working relationships with internal and external stakeholders to ensure the enterprise-wide sales team’s success and efficient operation.
  • Amazon
    Leader, Global Sales Operations, Amazon Business
    Amazon Jan 2017 - Jan 2018
    Seattle, Wa, Us
    Amazon Business is a new marketplace on Amazon.com that combines the selection, convenience and value customers have come to know and love from Amazon, with new features and unique benefits that address the needs of businesses. Amazon Business provides a unique shopping experience with access to hundreds of millions of products, business-only selection, free two-day shipping, business pricing, multi-user business accounts, approval workflow, business payment solutions, tax exemptions, dedicated business customer support and much more.I am hiring! I am looking for driven individuals who want to build and lead in an innovative, dynamic, customer-driven, FUN environment. Work Hard. Have Fun. Make History.
  • Amazon
    Head Of Healthcare Sales, Amazon Business Public Sector Group
    Amazon May 2016 - Jan 2017
    Seattle, Wa, Us
    The Amazon Business Public Sector Group partners with tens of thousands of Healthcare organizations across the country to simplify purchasing while increasing competition and choice.We deliver cost savings and help institutions free up time with innovative new tools designed specifically for Healthcare.
  • Amazon
    Amazon - Kindle Education & Enterprise - Head Of Business Operations
    Amazon Dec 2014 - Apr 2016
    Seattle, Wa, Us
    Lead and manage all aspects of Business Operations, Inside Sales and Vertical Marketing for Amazon Education and Enterprise, including team management, organizational change, support team deployment and new product introductions. Through improvements in process and account management, drove revenue growth of 111% for the same period in the previous year.
  • Philips Healthcare
    Senior Director Sales Operations
    Philips Healthcare May 2014 - Nov 2014
    Amsterdam, Noord-Holland, Nl
    Driver of responsibilities and actions allowing Sales Leaders the ability to make sound and timely business decisions, driving short term and long term performance, aligning selling resources in the most cost effective ways, ensuring Sales personnel have timely, defined, measureable incentive plans that deliver results, and improving sales performance through better processes, technology and methodologies.
  • Philips Healthcare
    Director, Sales Operations North America
    Philips Healthcare Aug 2006 - May 2014
    Amsterdam, Noord-Holland, Nl
    Driver of responsibilities and actions allowing Sales Leaders the ability to make sound and timely business decisions, driving short term and long term performance, aligning selling resources in the most cost effective ways, ensuring Sales personnel have timely, defined, measureable incentive plans that deliver results, and improving sales performance through better processes, technology and methodologies.
  • Philips Healthcare
    Sr. Manager Sales Operations
    Philips Healthcare 2006 - Jan 2012
    Amsterdam, Noord-Holland, Nl
  • Philips Healthcare
    Sr. Manager Ultrasound And Monitoring Sales Operations North America
    Philips Healthcare Aug 2006 - Jan 2011
    Amsterdam, Noord-Holland, Nl
    Primary ownership and responsibility for the day-to-day operations management, team processes and reporting for the North American Ultrasound Sales team. Principal support to over 300 direct sales representatives covering the United States and Canada, with annual revenue of nearly $1.6 Billion.
  • Philips Healthcare, North America
    Sr. Manager, Sales Operations
    Philips Healthcare, North America 2006 - Jan 2012
  • Boxwood Technology
    Director, Client Operations
    Boxwood Technology Feb 2002 - Aug 2006
    Mclean, Va, Us
    Ownership for remote Customer Service Team in order to direct personnel, marketing, client implementations and account management. Introduced infrastructure to support doubling of client base without additional staff. Emphasized competitive intelligence to capture key market segments. Consistently met and exceeded revenue goals for custom work, set up fees, client retention and satisfaction. Worked directly with clients to ensure satisfaction, develop best practices and maintain industry relationships.Directed sales support as well as customer retention strategy and tactics while maintaining 90%+ client satisfaction rate.
  • Claris Capital Llc
    Director, Client Operations
    Claris Capital Llc 2002 - 2003
  • Net2000 Communications
    Director, Sales Operations
    Net2000 Communications Jan 2000 - Jan 2002
  • Net2000
    Director, Sales Operations
    Net2000 2000 - 2002

Michele Chapman Skills

Sales Operations Management Crm Cross Functional Team Leadership Forecasting Leadership Strategy Project Management Process Improvement Business Process Improvement Vendor Management Program Management Account Management Salesforce.com Strategic Planning Customer Relationship Management Sales Process Product Development Medical Devices Sales Change Management Sales Management Direct Sales Competitive Analysis Product Management Strategic Partnerships Pricing Selling Customer Satisfaction Marketing Product Marketing Project Planning Team Leadership Revenue Forecasting Six Sigma Analysis Product Launch Needs Analysis Healthcare Organizational Leadership Resource Optimization

Michele Chapman Education Details

  • Western Governors University
    Western Governors University
    Management And Leadership
  • Western Governors University
    Western Governors University
    Marketing

Frequently Asked Questions about Michele Chapman

What company does Michele Chapman work for?

Michele Chapman works for Lpl Financial

What is Michele Chapman's role at the current company?

Michele Chapman's current role is Senior Executive | Sales, Enablement, Strategy, Product, Operations | ex-Amazon.

What is Michele Chapman's email address?

Michele Chapman's email address is mi****@****ips.com

What schools did Michele Chapman attend?

Michele Chapman attended Western Governors University, Western Governors University.

What are some of Michele Chapman's interests?

Michele Chapman has interest in Science And Technology, Education, Health.

What skills is Michele Chapman known for?

Michele Chapman has skills like Sales Operations, Management, Crm, Cross Functional Team Leadership, Forecasting, Leadership, Strategy, Project Management, Process Improvement, Business Process Improvement, Vendor Management, Program Management.

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