Mechell Roberts, Bs, Mba Email & Phone Number

United States

Home Based Cleaning Franchise

Commercial, residential and rental property cleaning and maintenance.

Long Beach, California

Manage and lead team with daily activities. Assists with difficult clients and difficult cases. Analyze files and suggests recommendations for correction. Coordinate and track training activities. Process weekly and annual reports to management. Conducts weekly orientation presentation to diverse population.Current administration of start up nonprofit focused on youth development.

Support management with daily Operational Actvities.

Assist clients with maintaining their eligibilty for housing assistance.

Long Beach, Ca

Managed daily operational activities of the office. Including assisting staff with client/caregiver coordination.

Long Beach, Ca

Ad placement, special events (500+) attendees, marketing campaign tracking, ad response tracking, maintained master ad calendar, focus group coordinator and weekly presentation to group of 200 participants.Plan and organize 18-month long Centennial celebrationMonitor $1 million dollar budget for celebration resourcesManage $200,000 advertising budget for 2 hospitalsDevelop annual ad campaigns for specific product linesCoordinate the publication of newslettersReorganize/develop policy and procedures, quality assurance program and office manuals Conduct interviews, background checks and reference checks on potential new hires Conduct weekly orientation and training for new hires MANAGEMENT/SUPERVISORYManage office staff of five in day-to-day operations Manage three to forty-five volunteers for eventsCoordinate with designers and graphic artists to create communication piecesCoordinate community outreach effortsConducted staff/volunteer evaluations/orientation/trainingsCoordinates event planning sessions with department liaison Oversee payroll coordination, directed quality assurance activities, new client intake, managed client/caregiver relations and direct supervision of all administrative personnel.Counsel staff on client and family concernsManage/organize local community involvement for eventsAssist with proofreading, editing and revising collateral materials Evaluate/estimate costs associated with event. Prepares budget, monitor expenditures and provides final cost at end of eventCoordinates entertainment, a/v requests and floor plan/room set-upMonitors and supervises facility set-up Interact with vendors, clients, family members and staff to ensure client satisfactionComplete business correspondenceManage quality assurance program including; conduct/supervise visits/telephone calls, track/log visits, follow-up on concerns and train/counseling appropriate staff/family on quality assurance concerns

Bachelor'S Degree, Business Administration, Marketing

Leadership Long Beach Class Of 2020

Master, Marketing

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General