Mechell Springer Email & Phone Number

Bridgetown, Saint Michael, Barbados

• Analyse and map data and wrote SQL scripts to extract data from SQL databases• Create reports from both financials and HR systems as required by managers• Collaborate with team members to expedite incident resolutions.• Provide training to end users on new and updated systems and software.• Perform quality assurance testing on new software releases for alignment with goals for efficiency and performance.• Involved in all testing procedures and wrote test cases and scenarios for project team for specific modules• Answer telephone calls to field inquiries from users• Conduct and support implementation delivery with internal departments• Document any issues and fixes applied to resolve such issues• Provide business systems, network, and Internet support to users in response to identified difficulties• Consult user guides, technical manuals and other documents to research and implement solutions

• Resolve issues encountered with the PBX• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software• Provide network and Internet support to users in response to identified difficulties• Communicate electronically and in-person with computer users to resolve technical difficulties• Resolve printer and network cabling issues

• Interview importers in respect of imported goods• Examine Cargo entering the country and the associated documents• Ensure Goods are classified and entered correctly with regards to the collection of Customs duty• Inspect all documents ensuring that the requisite documents are attached so that goods can be cleared• Ensure that the goods being entered are of a legal nature• Use the ASYCUDA system to stop goods for examination• Use the ASYCUDA system to submit findings and release goods from customs inspection• Received and routed business correspondence to correct departments and staff members.• Provided clerical support to approximately 500 employees by copying, faxing and filing documents.• Managed office inventory by restocking supplies and placing orders to maintain adequate stock levels.• Maintained employee files in accordance with government policies and legal requirements.• Answered telephone calls to field inquiries from clients, vendors, and various other callers seeking information.• Produced correspondence, regarding the approval of leave• Handled all confidential matters with the strictest confidence