Mechelle Carter Email & Phone Number

Cedar Rapids, Iowa Area

Technical Functional and Strategic Support

Cedar Rapids

• Build and manage relationships with companies that supply IT products and services for Rockwell Collins.
• Excellent team player, working closely with colleagues in Information Technology, purchasing, compliance, and manufacturing and to achieve and exceed vendor performance goals
• Evaluate and Measure Vendor performance based on experience, capacity, quality standards and financial stability
• Observe market conditions to gauge demand for changing vendors’ products or services
• Enhanced cloud based vendor contract management tool through relationship with Vendor

Cedar Rapids, IA

• Analyze forensics/malware activity on network appliances, servers, and PCs using FTK, VMware, and open source tools
• Gathered and reported intelligence for Indicators of Compromise to/from DOD sponsored sources
• Collaborated with government agencies to report trends on malicious actor group activity within Rockwell Collins
• Monitored and maintained Oracle Identity Management and Oracle access Management systems
• Built and deployed Linux based servers to scan enterprise for network and host based vulnerabilities
• Gathered and completed monthly metrics dashboard presentation for management

E business Security administration including checkpoint firewalls and McAffee web gateway 7.0. Customer care via remedy. Monthly Metrics gathering and presentation.

Trained personnel, managed assets, and completed quarterly inspection for Emergency Response Organization allowing for NRC rating to be exceptional for "availability of IT resources" during an observed eventManaged user accounts and security groups using Active Directory which resulted in a secure, efficient use of resources.Installed network printers.

Led team of technicians for workstation deployment project at CRST and Aegon. Configured and repaired IBM / HP laptops and workstations, for warranty service customer satisfactionCertified Comptia A+ and IBM mobile and desktop technicianServiced Lexmark printers for Iowa Health SystemsRefreshed IBM desktops and installed custom medical applications for St.

Cedar Rapids

Configured and maintained network monitoring servers to analyze bandwidth allocation.Consulted with clients how to effectively use / upgrade network resourcesProvided remote administration for servers, network appliances and workstations to various Eastern Iowa clients Completed quarterly network health assessments for eastern Iowa clients to increase.

Pearson Education

Transitioned Layer 2 LAN from Nortel to Cisco to create to achieve high availability and increase bandwidth performance.Configured VLANs, trunks and switch ports on Cisco 6500 to keep on target with budget and timeline Coordinated node transitions with multi-client SLA downtime which resulted in overall client customer satisfactionProvided technical.

Managed domain controller, mail, backup and file servers to increase company productivityMigrated servers and workstations to Windows 2000 Active Directory to increase performance and capabilities of web developers Supported pc end users for customer satisfaction24/7 support for web server farm that resulted in 99% uptime for 400+ online stock portfolio.

Bachelors, Major: Management Information Systems / Computer Science, Graduated Cum Laude

Certificate, Intermediate Sql

Certification, A+ Certified Professional

Exchange 2000 Design And Administration

Active Directory Design And Architecture

Diploma, Network Engineering

Liberal Arts