Mechelle Pond- Cotner Email & Phone Number

My background in full lifecycle lending, multiple areas of hands on, in Field, call center Operation Management. Collections and New Loan origination I have had the opportunity to create staffing models, agent segmentation and creating dialing campaigns while improving teams' performance. Have had success with increasing revenues and bottom-line profits, while reducing costs. My ability to build productive teams, develop positive relationships has greatly benefited every organization with which I have been employed.During the course of my career, I have successfully managed multiple functions, Driven Sales Programs, Trained and developed all positions of Team members, resolved critical issues in a timely cost-efficient manner. I come with Full Lifecycle knowledge of the small dollars lending. Start Ups in new Markets, Turnaround and Transitional situations are a passion of mine, I possess excellent communications, organizational, motivational, and analytical skills. Key Competencies: CollectionsFull Life Cycle Loan management

Listed skills include Leadership, Sales, Team Building, Management, and 21 others.