Mike Eckel
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Mike Eckel Email & Phone Number

Director Customer Service Operations at Inflammatix, Inc.
Location: Columbus, Ohio, United States 13 work roles 1 school
1 work email found @outsetmedical.com LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

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Current company
Role
Director Customer Service Operations
Location
Columbus, Ohio, United States

Who is Mike Eckel? Overview

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Quick answer

Mike Eckel is listed as Director Customer Service Operations at Inflammatix, Inc., based in Columbus, Ohio, United States. AeroLeads shows a work email signal at outsetmedical.com and a matched LinkedIn profile for Mike Eckel.

Mike Eckel previously worked as Principal at Mre Associates and Co-Founder / COO at Matter-Solutions. Mike Eckel holds Bachelor Of Science, Marketing, Strategic Communications from Wilbur O. And Ann Powers College Of Business At Clemson University.

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Email format at Inflammatix, Inc.

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{first_initial}{last}@outsetmedical.com
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Profile bio

About Mike Eckel

With 15+ years of experience, I have transformed businesses from $0 to >$100M in revenue in under 3 years, secured $250k in start-up capital, and led teams to achieve a 30% decrease in response time. In just 18 months, I turned a pre-revenue company into a $3.5M ARR powerhouse, resulting in a 300% boost in output and $2M in revenue. I am also an avid golf and Peloton enthusiast, and love to travel.

Listed skills include Retail, Cross Functional Team Leadership, Analysis, Budgets, and 16 others.

Current workplace

Mike Eckel's current company

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Inflammatix, Inc.
Inflammatix, Inc.
Director Customer Service Operations
Columbus, OH, US
AeroLeads page
13 roles

Mike Eckel work experience

A career timeline built from the work history available for this profile.

Principal

Current
Mre Associates

MRE Associates is a consulting firm, providing strategic planning services for growing enterprises.

Jan 2024 - Present

Co-Founder / Coo

Current

Columbus, Oh, Us

Matter is a technology platform that creates access to behavioral & mental health services for ALL of your patients, regardless of their physical location. Embedded directly within your existing EMR infrastructure, Matter is the engine that offers a turn-key solution to incorporate behavioral & mental health services.Improved mental health services for rural health systems by overseeing the development of a scalable software platform with a team of engineers.Defined company’s engineering roadmap and priorities.Drove company's fundraising efforts, securing $250k in start-up capital from investors.Developed and implemented customer acquisition plan, securing first two clients before product launch.

Sep 2022 - Present

Senior Director - Customer Experience

Los Altos, Ca, Us

Jun 2022 - Sep 2022

Director - Home Service Operations

San Jose, California, Us

Nov 2021 - Jun 2022

Director Customer Experience

San Jose, California, Us

Transformed business from $0 to >$100M in revenue in under 3 years, resulting in a $2.5B IPO and positioning the company for sustained success.Built from the ground up a full-scale support organization, including both phone based support and field based support for a rapidly growing and scaling medical device company.Collaborated with US Department of Health and Human Services to deploy Outset technology for COVID and disaster relief, driving $15M in revenue.Designed, developed, and implemented full operating model for Home Dialysis program leveraging Outset technology.Led development efforts for Electronic Medical Records integration, Clinic/Patient communication portal, and other innovative software platforms.Streamlined support for customers and field teams through a single resource, leading to a 30% decrease in response time.Led real estate acquisition strategy for satellite office space in multiple locations throughout the continental United States

Aug 2019 - Nov 2021

Coo

Columbus, Ohio, Us

SHARE is a new mobility platform that enables organizations to schedule rides in advance the trips people take the most can be completed by a transportation provider safely and more efficiently. We build dynamic routes that connect riders going the same way at the same time. Providers can achieve savings of 20-30% from their typical cost structure when using the SHARE platform.Transformed pre-revenue and pre-product company into a $3.5M ARR powerhouse within 18 months, establishing a strong foundation for future success.Architected and built team to create software platform with mobile apps (iOS and Android) and web-based dispatch console.Spearheaded expansion from 4 to 100+ employees in first year, leading to 300% boost in output and $2M in revenue.Streamlined operations by building a top-performing team and implementing tools to support both a transportation and software organization.Collaborated with venture partners to secure $2M in funding, resulting in 75% increase in business operations and $500K in new sales.

Dec 2017 - Aug 2019

Regional Director - Columbus

Clayton, Ohio, Us

Led the successful expansion of a non-profit organization into new markets, resulting in a 50% increase in reach and impact on the community.Championed a coalition of healthcare institutions and community influencers to assist those affected by cancer, serving 1000+ people.Implemented a financial strategy that led to long-term sustainability and a 20% reduction in expenses for the organization.Implemented efficient operational strategies, resulting in a 25% increase in productivity and positioning the organization for future growth.

May 2016 - Nov 2017

Manager, Planning, Sourcing And Development

Johnstown, Ohio, Us

Streamlined sourcing and development processes for customers as large as $500M+, resulting in increased efficiency and cost savingsLed cross-functional team in sourcing from new vendors in mainland China, Hong Kong, Pakistan, and India, resulting in a 30% cost savings.Collaborated with cross-functional teams to create realistic timelines for 12 new product launches, resulting in a >99% on-time delivery rate and increased revenue by >20%.

Sep 2010 - Apr 2016

Director - Planning And Allocation

Columbus, Oh, Us

Built an ERP system to bridge the gap between our customers and our vendor partners.Leveraged data to create a means of collaboration for supply chain and customer partners where all parties could have visibility across the full product lifecycle.Achieved over $1M in annual cost savings through various self-directed initiatives.

Jan 2010 - Aug 2010

Director, Inventory Planning, Marketing

Dr. Mojoe, Llc

Led company initiatives in inventory management and marketing across a multi-state retail chain. Built a system of reporting to lend visibility to sales trends.Created a customer loyalty engine that drove +25% incremental sales volume by increasing repeat purchasing behavior in year one.

May 2008 - Jan 2010

Strategic Planning Analyst, Store Planner

Columbus, Oh, Us

Led strategic initiative to clear excess inventory via outlet sales. Managed clearance pricing models for national retail chain.Designed, built and managed system of reporting to ensure executive team had visibility to sales and inventory trends. Partnered with Limited Brands Center to facilitate the sale of Express and Limited Stores to outside capital partners

Feb 2006 - May 2008
1 education record

Mike Eckel education

  • Wilbur O. And Ann Powers College Of Business At Clemson University
    Wilbur O. And Ann Powers College Of Business At Clemson University
    Strategic Communications
FAQ

Frequently asked questions about Mike Eckel

Quick answers generated from the profile data available on this page.

What company does Mike Eckel work for?

Mike Eckel works for Inflammatix, Inc..

What is Mike Eckel's role at Inflammatix, Inc.?

Mike Eckel is listed as Director Customer Service Operations at Inflammatix, Inc..

What is Mike Eckel's email address?

AeroLeads has found 1 work email signal at @outsetmedical.com for Mike Eckel at Inflammatix, Inc..

Where is Mike Eckel based?

Mike Eckel is based in Columbus, Ohio, United States while working with Inflammatix, Inc..

What companies has Mike Eckel worked for?

Mike Eckel has worked for Inflammatix, Inc., Mre Associates, Matter-Solutions, University Of California, Irvine Division Of Continuing Education, and Lucid Lane Inc..

How can I contact Mike Eckel?

You can use AeroLeads to view verified contact signals for Mike Eckel at Inflammatix, Inc., including work email, phone, and LinkedIn data when available.

What schools did Mike Eckel attend?

Mike Eckel holds Bachelor Of Science, Marketing, Strategic Communications from Wilbur O. And Ann Powers College Of Business At Clemson University.

What skills is Mike Eckel known for?

Mike Eckel is listed with skills including Retail, Cross Functional Team Leadership, Analysis, Budgets, Marketing, Strategy, Sales, and Human Resources.

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