Maria Covert, Phr® Email & Phone Number

Seattle, Wa, Us

American Fork, Ut, Us

• Partners with the CEO, COO, CHRO, and CMO on various human resource business projects while offering organizational management insights and serving as a trusted advisor and EBP to leadership • Develops open enrollment strategies to ensure ongoing employee awareness and increase utilization of benefits while implementing a new benefits enrollment platform and serving as liaison for employees • Establishes support, processes, and procedures to assist the CHRO in managing all HR operations • Removes roadblocks and re-prioritizes initiatives for cross-functional teams to better collaborate • Updates a harassment training program and developed supporting resources to encourage adoptionKey Accomplishments: • Spearheaded a successful Open Enrollment for The Game Agency for a fully remote workforce of 100+ employees by creating the schedule and communication plans, reporting on progress percentages to leadership, and directing the broker to create reference materials and offer comprehensive support • Designed learning and development programs for 50+ managers in support of leadership’s vision and company goals, while focusing on bringing 7 merged companies together into a cohesive culture • Oversaw a project to merge multiple systems after the acquisition in order to achieve full regulatory compliance for benefits, compensation, and leaves within 1 month while ensuring future compliance

Renton, Washington, Us

• Managed HR operations for the largest division of a social enterprise partnered with Amazon• Provided support and consultative advice to the senior executive team, meeting daily with the Vice President, Sr. Director, and 2 Directors to discuss business strategies, challenges, and solutions• Handled end-to-end meeting coordination and facilitation while understanding business priorities• Oversaw projects within the HR department while driving collaborations with all HR functions• Spearheaded the strategy, communications, and execution of a successful division-wide reorganization• Tracked post-implementation success with projects to duplicate results and streamline operations• Partnered with executives on change management initiatives for policies, behaviors, and training• Maintained compliant DEI efforts throughout the division while elevating DEI expectations and trainings• Analyzed operational workflows and processes to identify strategic areas for efficiency improvements• Oversaw a series of changes to talent acquisition strategies in efforts to improve requisition life cycles • Aligned strategic talent metrics with HR budget goals to create talent development opportunities• Established an immersive vision for HR team readiness with L&D resources focused on performanceKey Accomplishments:• Developed a successful 1-Day leadership training program for 35 senior managers that delivered targeted learning experiences, facilitated difficult conversations, and drove change management• Led a 6-month restructure in the division for administrative roles, which resulted in significant employee retention and a process that was successfully duplicated by 2 divisions• Achieved the division’s first successful rollout of annual performance reviews and streamlined HR operations through an HRIS integration, which led to a reduction in employee relations issues by 25%• Spearheaded improvements to an Equity workshop that increased participation by 40% in 6 months

Menlo Park, Ca, Us

• Managed HR functions for a program of 20+ contracted legal assistants supporting the immigration legal team, and served as the liaison between the organization, employees, and staffing vendor • Partnered with leadership team to develop, maintain, and track key initiatives for effective operations• Oversaw the recruitment strategies, onboarding efforts, and training processes for the program • Analyzed the program’s staffing needs and recruitment life cycles to drive continuous improvement • Created and implemented systems to develop and encourage a culture of support and unity in teams• Managed the program’s work streams and drove performance improvement for greater efficiency • Collaborated with Legal and Strategy VPs on employee relations cases and investigations to ensure compliance and drive resolution alignment with organizational goals and work culture expectations • Contributed to the weekly orientations and onboarding processes for 20,000+ new employees, ensuring compliance with all immigration regulations and the managed-service immigration program policies • Planned monthly, quarterly, and annual meetings to present reports and strategies to leadershipKey Accomplishments: • Successfully grew a cohesive team by nearly 40% in 2 years by streamlining recruitment initiatives to create more efficient and consistent experiences for employees while bettering morale and retention • Led business continuity efforts and a cross-functional team to transition employees to an essential work format within a 24-hour timeframe during a pandemic, ensuring uninterrupted operations and safety • Championed significant improvements that bridged the culture gaps between contractors and full-time employees by conducting a time study, building out a data visualization chart showcasing processes for each step, and presenting findings to leadership for a deeper understanding of the 7 workflows

Danbury, Ct, Us

• Drove strategic HR initiatives to enhance performance, profitability, growth, and employee engagement by forecasting recruitment trends, improving employee retention, and bettering compensation plans• Collaborated with talent acquisition and various business teams to assist global candidates receiving different levels of relocation packages while aligning candidate’s needs with the company’s budget• Communicated with managers to create a deeper understanding of policies and benefits available• Facilitated new hire orientations, explaining relocation benefits and business policies to employees while explaining cost estimates, connecting relocation specialists, and building relationships• Drove change management efforts to support improved operations and employee experiences• Encouraged cross-functional teams to optimize work efficiency while implementing global mobility methodologies to elevate employee experience and organizational successKey Accomplishments: • Successfully redesigned Starbucks’ 2019 Global Mobility policies in 6 months through collaboration in the Six Sigma Wing-to-Wing process by streamlining options to 2 relocation options and enhancing policy effectiveness, which strengthened customer experiences and improved benefit utilization rates • Rejuvenated and maintained a long-term multi-million-dollar contract with a top 50 client by strengthening relationships, operating onsite, fostering retention, and adopting company culture• Served as a subject matter expert within a managed service organization offering policy counseling support in the relocation of 500+ employees while smoothly implementing global assignment services • Collected data from 200+ relocations that resulted in a 7% increase in the utilization of relocation benefits, and launched a series of changes to improve benefit selections and package optionsOTHER EXPERIENCE HR Global Mobility Consultant | GraebelHR Generalist / Operations Manager | ENF L&D Manager | Motorola