John S. Meddaugh, Iii

John S. Meddaugh, Iii Email and Phone Number

Customer Service Representative @ Harvard Pilgrim Health Care
wellesley, massachusetts, united states
John S. Meddaugh, Iii's Location
Norwell, Massachusetts, United States, United States
John S. Meddaugh, Iii's Contact Details

John S. Meddaugh, Iii personal email

n/a

John S. Meddaugh, Iii phone numbers

About John S. Meddaugh, Iii

John S. Meddaugh, Iii is a Customer Service Representative at Harvard Pilgrim Health Care. He possess expertise in customer service, marketing, advertising, desktop publishing, adobe creative suite and 24 more skills.

John S. Meddaugh, Iii's Current Company Details
Harvard Pilgrim Health Care

Harvard Pilgrim Health Care

View
Customer Service Representative
wellesley, massachusetts, united states
Employees:
1471
John S. Meddaugh, Iii Work Experience Details
  • Harvard Pilgrim Health Care
    Macs Representative
    Harvard Pilgrim Health Care Jul 2019 - Present
    Quincy, Massachusetts
    Customer Service - Medicare
  • Meddaugh Advertising, Inc.
    Adobe Creative Suite Specialist
    Meddaugh Advertising, Inc. Jun 2015 - Present
    Use Adobe Creative Suite and Microsoft Office for catalog production. Duties include image editing and optimization using Adobe Illustrator and Photoshop, and page editing and creation using InDesign.
  • John Hancock Financial Services
    Participant Service Center Representative
    John Hancock Financial Services Jun 2016 - Jan 2019
    Westwood, Ma
    Provided retirement plan participants with information about their 401(K) and Defined Benefits plans. Handled inbound customer calls, research and follow-up calls when required. Helped participants make informed decisions by educating on plan features, investment options, and available funds.
  • Comcast Cable
    Customer Service
    Comcast Cable Apr 2008 - May 2015
    Comcast CableMay 2014 - May 2015Priority CSRPromoted to Priority Technical and Billing Customer Service Representative responsible for expert, courteous resolution of customer issues through troubleshooting cable TV, phone and internet problems.Interact with customers in a way that is in accordance with the company's service delivery strategy. Easily establish rapport with customers. Responsible for answering incoming calls regarding technical questions and problem resolution related to Comcast products as well as customer equipment. Handle billing overflow calls. Act as a product consultant, articulating product features and benefits and making recommendations based on customer interests. Offer Comcast products and services to meet customer needs. Skilled ability to troubleshoot and resolve technical problems and other general account inquiries over the phone in a single customer interaction, with demonstrated ability to articulate relevant information and directions in an organized and concise manner. Demonstrated ability to establish and maintain effective relationships with customers.Ability to achieve established goals and performance metrics. Interact with customers via telephone, e-mail, or face-to-face to assist with a variety of customer inquiries and issues.April 2008 - May 2014Billing CSRThrough careful listening with empathy and professionalism resolved customer billing complaints and concerns. Duties included setting up new accounts and selling additional lines of service. Demonstrated an ability to succeed in a high-pressure call center environment with 1,000s of calls each week delivering exceptional customer service.Deliver a quality customer experience while educating and promoting Comcast products and services. Support other lines of business as call volumes dictated.
  • New York Real Estate Journal
    Editor
    New York Real Estate Journal Jan 2004 - Apr 2008
    Complete the digital design and production of a 24-page, weekly, front section and 28-page, monthly New York City section of the Real Estate Journal. Day to day use of Adobe InDesign, Photoshop, Acrobat, Microsoft Office and Fetch. Responsible for editing press releases, soliciting articles and photography from clients.
  • Sankaty Head Golf Course
    Caddy
    Sankaty Head Golf Course Jun 1994 - Aug 1998

John S. Meddaugh, Iii Skills

Customer Service Marketing Advertising Desktop Publishing Adobe Creative Suite Microsoft Office Graphic Design Photography Photoshop Social Media Editing Social Networking Press Releases Marketing Strategy Brochures Media Planning Public Relations Entrepreneurship Social Media Marketing Email Marketing Online Advertising Online Marketing Digital Media New Business Development Marketing Communications Integrated Marketing Digital Marketing Direct Marketing Seo

John S. Meddaugh, Iii Education Details

Frequently Asked Questions about John S. Meddaugh, Iii

What company does John S. Meddaugh, Iii work for?

John S. Meddaugh, Iii works for Harvard Pilgrim Health Care

What is John S. Meddaugh, Iii's role at the current company?

John S. Meddaugh, Iii's current role is Customer Service Representative.

What is John S. Meddaugh, Iii's email address?

John S. Meddaugh, Iii's email address is jo****@****ugh.net

What is John S. Meddaugh, Iii's direct phone number?

John S. Meddaugh, Iii's direct phone number is (781) 659*****

What schools did John S. Meddaugh, Iii attend?

John S. Meddaugh, Iii attended Franklin Pierce University, Franklin Pierce University.

What are some of John S. Meddaugh, Iii's interests?

John S. Meddaugh, Iii has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Politics, Education, Environment, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief.

What skills is John S. Meddaugh, Iii known for?

John S. Meddaugh, Iii has skills like Customer Service, Marketing, Advertising, Desktop Publishing, Adobe Creative Suite, Microsoft Office, Graphic Design, Photography, Photoshop, Social Media, Editing, Social Networking.

Who are John S. Meddaugh, Iii's colleagues?

John S. Meddaugh, Iii's colleagues are Lourdes A. Sierra, Ccp, Karen Frazer, Anita Perkins, Theresa Giglio, Adam Doucette, Kathie Praino, Lauren Mcdougall.

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