Medea Beglarishvili Email & Phone Number

Tbilisi, Georgia

New York, New York, United States

Pompano Beach, Florida, United States

Oversaw all e-commerce business operations for a fast-growing international CBD Brand. Launched a new product line in 2022, becoming a bestseller in the first month. Led all digital marketing activities and strategies. Negotiated with the company's vendors and acquired new ones. Managed remote international team. Evaluated and reported on operational efficiency, financial reports, e-commerce activity, staff performance to investors.

Colorado Springs, Colorado, United States

Built sales and customer service training for CBD niche, handled all processes to build a call center of 15 people from scratch. Acquired all necessary online or physical tools and built systems for a successful workflow. Monitored call-center performance on daily bases, reported important KPI-s to the GM. Handled all the responsibilities of the call-center manager. Managed budget and salaries. Department closed over $15K within the first month.

London, England, United Kingdom

Prepared marketing strategy, oversaw social media marketing, trained staff, organized CRM, email marketing workflows and automations via Privy, Hubspot and WooCommerce platforms, set up affiliate and influencer performance tracking platforms for the brand, oversaw customer service communication and quality control.

Received awards for “Manager of the Year” for “Best Team of the Year” several times. Created and managed the retention team - generating 90% of revenue. Trained the most “Best Sales Representatives of the Year” amongst other managers. Trained and coached a team of 25+ sales reps. Monitored daily workflow, and prepared KPI reports for the CEO. Achieved and exceeded monthly sales quotas by 120%. Created and reviewed data analyses to optimize sales performance, grow revenue, and excel at customer service. Regularly monitored recordings and provided feedback to reps once or twice a month.

Was awarded as “employee of the month”. Main responsibilities included sales, assisting customers on inbound and outbound calls or via email. Helped train new employees. Met and exceeded sales targets.

Tbilisi, Georgia

Named "Employee of the year" in 2009 for meeting and exceeding monthly quotas in sales. Served customers and assisted them in English, Georgian, and Russian.

Business, Management, Marketing, And Related Support Services

Business, Management, Marketing, And Related Support Services

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Activities and Societies: Football (US - Soccer), Choir, Jazz band (piano player), member of school Honor SocietyFlex program exchange.

High School Diploma

Activities and Societies: • High School Honor Society member • Piano player in Jazz band • Choir singer • Ceramics • European Football.