Wendy Medeiros Email & Phone Number

Remote

* Work on maintaining our companies website. Making sure that the new products are added quickly and correctly* Work with the marketing team to run promotions.

Mansfield, Ma

Participated in full life cycle of new website development projects and implementing and maintaining best practice procedures. Updated content of websites. • Received a SPOT award in creating an online request form to help with purchases and content permissions, offering a better customer-facing platform that helped with granting access to specific software and for purchasing new software more efficiently.• Migrated companies existing websites to a CMS system, providing better user interface experience. • Worked with marketing group and 3rd-party technical support, ensuring successful and timely delivery of a project.• Identified and maintained links to and from other websites and checked links, guaranteeing proper functioning. • Received a SPOT award in recognition for completing several online quizzes in a timely and accurate fashion. The impact was a quicker calculation and completion of the online tests and also in helping the different department to have the quizzes online faster.

Mansfield, Ma

Assisted and resolved variety of issues for internal users on desktops / laptops. Communicated and demonstrated new technology to non-technical users. Collaborated with department for software rollout. Supported problems in Microsoft Office Suite• Helped in software upgrade of over 100 computer stations to Microsoft Office 2010, meeting all target dates. • Installed and configured new hardware and software problems and replaced defective components, ensuring the shortest down time possible• Created and maintained user accounts, groups, and computer accounts using Active Directory, including resetting passwords, disabling accounts, and adding users to security groups and distributions, guaranteeing fastest access to the network

Fall River, Ma

Created and maintained Access databases within network and trained employees on how to use and navigate. Updated existing databases and created new ones• Troubleshot problems within database, providing timely resolution.

Providence, Rhode Island Area

I created and supported the MS Access Databases. I also created reports using Crystal Reports and helped generate reports that the clinician needed.

Bachelor Of Science (Bs), Computer Science

Bachelor Of Science (Bs), Computer And Information Systems Security/Information Assurance