Alyona Medelyan πŸ‡ΊπŸ‡¦

Alyona Medelyan πŸ‡ΊπŸ‡¦ Email and Phone Number

CEO/Co-Founder of Thematic - Scaling feedback analytics with AI @ Thematic
Alyona Medelyan πŸ‡ΊπŸ‡¦'s Location
Auckland, Auckland, New Zealand, New Zealand
Alyona Medelyan πŸ‡ΊπŸ‡¦'s Contact Details

Alyona Medelyan πŸ‡ΊπŸ‡¦ work email

Alyona Medelyan πŸ‡ΊπŸ‡¦ personal email

About Alyona Medelyan πŸ‡ΊπŸ‡¦

Alyona Medelyan, Ph.D. is the CEO and Co-Founder of Thematic, an AI-powered customer feedback solution backed by YCombinator.Originally from Ukraine, Alyona holds a PhD in Artificial Intelligence. Her academic work in this field has been cited by 3,500 researchers worldwide.She started Thematic after realizing that companies struggle understanding feedback at scale. She designed a solution that uses AI in a way that builds trust. Users see what AI discovered in feedback and why, but can tailor the output.With just one million dollars in funding, Thematic was able to secure world's biggest brands as customers. It's now used by LinkedIn, Atlassian and DoorDash. The impact of the Thematic is measured in billions of users who use these products every day around the world.Alyona lives in Auckland, New Zealand, with her husband, who is the Co-Founder of Thematic and the CTO, and their two kids aged 7 and 10.

Alyona Medelyan πŸ‡ΊπŸ‡¦'s Current Company Details
Thematic

Thematic

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CEO/Co-Founder of Thematic - Scaling feedback analytics with AI
Alyona Medelyan πŸ‡ΊπŸ‡¦ Work Experience Details
  • Thematic
    Co-Founder And Ceo
    Thematic May 2016 - Present
    San Francisco, Ca, Us
    At Thematic, we use AI to analyze customer feedback at scale and help companies improve their CX metrics (NPS, CSAT) and improve overall growth and retention. Our approach is unique, because AI finds themes and subthemes emerging in text, but users can easily edit results to make the analysis more relevant and accurate. Our easy to use dashboards and analytical tools help slice the data and answer questions about customers such as: What do customers think about X? Why did our score drop? What should I be working on next? We are proud to work with some of the world's best brands including LinkedIn, Woolworths, Atlassian, Google, ElectronicArts, LendingTree and LinkedIn itself!
  • Forbes Technology Council
    Official Member
    Forbes Technology Council Jul 2022 - Aug 2023
    Boston, Ma, Us
  • Entopix
    Founder & Ceo
    Entopix Sep 2013 - Sep 2015
    Entopix was a Natural Language Processing and Machine Learning consultancy.Customers in US, UK and New Zealand such as Cisco, Sonian, Wine-Searcher, Advertise.com, ThisData, Hapara, Wise.io.Specialties: semantic analysis, improving search, development of chat bots, mining forum data, text categorization and summarization.
  • Pingar
    Cro
    Pingar Feb 2011 - May 2013
    Auckland, Nz
    As the Chief Research Officer of Pingar I led a team of 10 software developers and researchers.Projects: Text Analytics API, an enterprise software library for analysing unstructured text in a variety of languages, and two apps for the Microsoft Office Store. I looked after collaboration projects with universities and took part in enterprise sales.
  • Pingar
    Senior Software Engineer R&D
    Pingar Oct 2009 - Feb 2011
    Auckland, Nz
    During my first year at Pingar, I have developed a search query analysis and a text summarization functionality for their SharePoint Add-On. I have also built several technology demos using Apache Solr, Yahoo Boss and Bing search APIs, and initiated the development of new product features such as Chinese language search and entity extraction.
  • Google
    Software Engineering Intern
    Google Oct 2008 - Jan 2009
    Mountain View, Ca, Us
    During my PhD, I spent 3 months at Google New York, interning with the blog search, news search and sentiment analysis teams. I implemented a method for multilingual concept-based indexing of blog posts and news articles, including a server application and a Google App Engine demo.
  • European Media Laboratory
    Visiting Researcher
    European Media Laboratory Aug 2007 - Sep 2007
    I worked on mining semantic relations from Wikipedia at the NLP group with Michael Strube.
  • Exorbyte Gmbh
    Software Engineering Intern
    Exorbyte Gmbh Apr 2004 - Dec 2005
    Konstanz, Baden-WΓΌrttemberg, De
    The company specializes in error-tolerant search in structured data.I have implemented experimental search features that use linguistic knowledge and alsodesigned an algorithm for extracting synonyms and collocation from query logs (published at ESSLLI 2004).
  • University Of Freiburg
    Research Assistant
    University Of Freiburg Oct 2000 - Dec 2005
    Freiburg, De
    I was working as a student research assistant (HiWi) in the Computational Linguistics group and in the department of Medical Informatics. During this time, I have implemented a language and topic specific web crawler, published at LREC 2006, and I also was involved in development of a cross-language information retrieval system for the medical domain.

Alyona Medelyan πŸ‡ΊπŸ‡¦ Skills

Machine Learning Natural Language Processing Text Mining Information Retrieval Information Extraction Algorithms Java Text Analytics Software Engineering Semantics Computational Linguistics Artificial Intelligence Research Computer Science Data Mining Metadata Project Management Semantic Technologies Russian Software Development German Programming Search Engine Technology Semantic Web Ontologies Sentiment Analysis

Alyona Medelyan πŸ‡ΊπŸ‡¦ Education Details

  • Y Combinator
    Y Combinator
    S17
  • The University Of Waikato
    The University Of Waikato
    Computer Science
  • The University Of Waikato
    The University Of Waikato
    Computer Science
  • The University Of Freiburg
    The University Of Freiburg
    Computational Linguistics

Frequently Asked Questions about Alyona Medelyan πŸ‡ΊπŸ‡¦

What company does Alyona Medelyan πŸ‡ΊπŸ‡¦ work for?

Alyona Medelyan πŸ‡ΊπŸ‡¦ works for Thematic

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Alyona Medelyan πŸ‡ΊπŸ‡¦'s current role is CEO/Co-Founder of Thematic - Scaling feedback analytics with AI.

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What schools did Alyona Medelyan πŸ‡ΊπŸ‡¦ attend?

Alyona Medelyan πŸ‡ΊπŸ‡¦ attended Y Combinator, The University Of Waikato, The University Of Waikato, The University Of Freiburg.

What are some of Alyona Medelyan πŸ‡ΊπŸ‡¦'s interests?

Alyona Medelyan πŸ‡ΊπŸ‡¦ has interest in Science And Technology, Education.

What skills is Alyona Medelyan πŸ‡ΊπŸ‡¦ known for?

Alyona Medelyan πŸ‡ΊπŸ‡¦ has skills like Machine Learning, Natural Language Processing, Text Mining, Information Retrieval, Information Extraction, Algorithms, Java, Text Analytics, Software Engineering, Semantics, Computational Linguistics, Artificial Intelligence.

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