•Provide exceptional customer service, resolve complaints, and promote a customer-centric environment.•Drive sales through effective merchandising, promotions, and product knowledge.•Analyse sales data to meet financial targets and optimise inventory management.•Oversee daily operations, including health and safety compliance, cash handling, and financial reporting.•Develop strategic plans to achieve business objectives and implement local marketing initiatives.•Build relationships within the local community and participate in events to enhance store visibility.

Assist Store Manager in daily operationsSupervise and train staffManage inventory and restockingEnsure adherence to store policiesProvide excellent customer serviceHelp achieve sales targetsAssist in problem-solving and leadership tasksMaintain an organized, customer-friendly store.

• Consistently demonstrates the proper conduct to provide customer experience in the store• Responsible for making sound decisions and timely problem resolution• Addressed the needs of the clients and provide them with proper solutions ensuring excellent customer service• Processes service requests, transactions, activities in a timely and correct manner while adhering to established policies, processes, and procedures, as well as any applicable service level agreements• Solving customers query over mail, providing them with resolution and guiding them through application• Sharing expertise and exposing clients to our mobile applications and assisting them, playing a key part in transforming a traditional organization into a high-end technology-driven one• Responsible of taking inbound and outbound calls and assisting clients

• Responds to requests from customers in a friendly manner• Prepares product as required, follows and maintains the store’s product sheets, produces less product more often throughout the day, and maintains a clean, sanitized work environment• Supports the store in generating sales and maintaining reasonable cost control by following proper procedures• Ensures that customers receive consistently fast and efficient service• Resolves customer concerns and complaints in a friendly manner• Cares for the customers and demonstrates this through behaviors shown while working• Creates a positive experience for every customer, co-worker and supplier while working in the store• Multi-task and communicate with your fellow team members and serve exceptional service• Ensure that all safety and precautionary measures are followed by assembly plant personnel