Medhat El-Sayed Email & Phone Number

New Cairo City, Cairo Governorate, EG

Cairo, Egypt

• Operations Manager at National Bank of Abu Dhabi (NBAD)( Choueifat Branch ) Since 01, April 2014 till Now Purpose of Job: To co-ordinate and direct every aspect of optional activity to provide the best possible.
• Oversee and co-ordinate every aspect of operational activity on day to day basis.
• Perform Branch compliance coordinator function in line with banks policy and… Show more Operations Manager at National Bank of Abu Dhabi (NBAD)( Choueifat Branch ) Since 01, April 2014 till Now Purpose of Job: To.
• Perform Branch compliance coordinator function in line with banks policy and review collateral securities on semiannual basis in line with banks policy and procedures.
• Supervision of bank office staff, OAO, OAA and tellers on day to day basis and monitor their performance.
• Support back office staff in carrying out daily operational activity smoothly by assisting / providing them necessary training.

National Bank Of Abu Dhabi .

· Investigate customer's problems and find solutions.· Resolve complaints and order issues.· Analyze data and statistics.· Compile and print reports on overall customer satisfaction.· Work with management on customer service initiatives.· Utilize social media to respond to customer complaints and praise.· Supervise customer service managerial staff.

Mohandessin Branch .

* Receiving customer deposits in local and foreign currencies.* Preparing counter vouchers for depositors.* Cashing customer cheques.* Inwards transfers and deposits.* Earmarking cashed cheques.* Batching all deposits and withdrawals.* Buying and selling of foreign currency against EGP.* Preparing debit and credit advices and vouchers.* Preparing all.