MIS Content Lead - Coordinated the planning, maintenance, and accessibility of all Iron Bow owned and generated content and content-related services. This includes ensuring that the layout, positioning, navigation, and look and feel of content are consistent across and throughout the organization. • Prepared and aligned intranet strategies for content development, including standards and guidelines, based on business goals.• Reconstructed company intranet including defining the strategy, weaknesses, opportunities and threats.• Developed taxonomies for content by gathering requirements from all management and department leads.• Manage all aspects of company-owned content, including documents, contracts, guides, handbooks, policies, procedures, graphics, sound files, multimedia, and any other collateral deemed as content.• Developed plans for delivering content to our intranet, extranet, document repository. • Managed the installation of SharePoint 2013 and migrated data from SharePoint 2007 to SharePoint 2013.• Created areas for effective and dynamic communication. • Collected and maintained metadata of company content for search engine purposes.• Ensure consistent look and feel by promoting uniform fonts, formatting, icons, images, and layout; create templates to assist content authors.MIS Training Lead: Developed Oracle EBS and CRMOD using User Productivity Kit (UPK) for all Oracle Modules implemented. • Created an Oracle Training Site including Training Libraries, Surveys, FAQs, Message Board, and Training Calendar• Provided over 30 live instructor led training classes on Time and Expense in office locations including Chantilly, Largo and Kent. •Created 17 Training Guides using UPK which including 100s of topics. This entailed meeting with the SME and gathering requirements/scripts for each module. These training resources created included Online tutorials, training guides, presentations and tri-folds for each training guide.

Training Manager/Senior Consultant - Multi-talented key member for a small business with tasks encompassing training, consulting, project management, account management and administration. • Managed all aspects of training projects including curriculum development, logistics, and client/ contract management.• Successfully delivered hundreds of classes on government electronic travel system to end users and administrators at several federal agencies.• Assisted in transition of Smithsonian’s Travel system from Gelco Travel Manager system to Northrop Grumman’s Travel System (GovTrip). **Responsibilities included data manipulation of routing list, traveler profile, credit card information, charge codes, etc. **Work included coordination with government personnel at grade levels ranging from managers to administrative assistants.• Account manager for company’s largest corporate customer, a Fortune 50 company; in this role, responsible for customer satisfaction, developing requirements, training and communications.Marketing Coordinator – Responsible for pursuing and developing relationships with government and industry travel contacts, implementing social media strategies, and creating content across multiple channels.• Responsible for coordinating trade show appearances including pre-show communication, serving in the booth, and post-show follow up.• Manages all aspects of company’s public relations and web presence including web site, Facebook, Twitter, and press releases.

Coordinated the delivery for all production IT services and capabilities to employees throughout the company; including the development of training curriculum for business software systems, the rollout of new services and capabilities, development of communication plan, the evolution of existing services, and the retirement of legacy services.• Created the IT Corporate Training Program which consists of managing all IT training (custom and commercial applications) for 2000 employees which was very well received by both employees and executives.• Responsible for coordinating with IT staff for all phases of the production service delivery of IT services and capabilities. These phases included development of a rollout plan, customer support plan, service sustainment plan, communication plan, training plan and operation requirements definition.• Responsibilities included Service Definition and Initial planning; Service Design and Development; Piloting, Testing and Evaluation; Production and Service Delivery (including developing a communication/marketing, training and customer support plan); and Service Maintenance Evolution and Retirement per application that was implemented.• Responsible for staffing, team budgets, performance reviews, training, work allocation, software and service purchase, change management process and status reports to upper management.• Created training manuals customized for IDA including designing and writing of all formal training manuals/documents. Responsible for periodically reviewing training needs and requirements for business software and oversaw the updating of the curriculum and courseware as needed. • Implemented a Learning Management System (LMS). Responsible for design of LMS website which includes course catalog organization, expense types, event types, certification codes, attendance codes, announcements, training calendar, quick tips, etc.

• Task Manager and Web Developer for the Naval Sea Systems Command’s Environmental and Occupational Safety and Health Office web site (Internet and Intranet). This included monthly updates, monthly reports on budget and all redesign and coding features done.• Redesigned and updated ADI’s Intranet and Internet web sites while working with ADI’s staff to implement documents and identify the need for improvement.• Provided support in creating and editing graphics to be incorporated into Multi-Media Training Programs, monthly reports, slide presentation, proposals, brochures, etc.• Provided QA, technical and analytical support in Federal environmental programs.• Suggested and won a $40,000 contract for NAVSEA 00T to create an action tracking system for their information broadcasts and data calls. This lowered cost on monthly updates and validated accuracy on information received. • Provided technical support in redesigning an action database tracking system for Chief Naval Office (CNO), including data verification and validation. Also developed queries and custom reports. • Suggested and won a $45,000 contract for NAVFAC Natural Resources developing their 1999-2001 natural resources calendars. • Provided support in creating and editing graphics that was incorporated into ADI’s multi-media training program including; monthly reports, slide presentation, proposals, brochures, etc.• Formally trained CNO and NAVSEA in laws, regulations, and policies including; National Environmental Policy Act (NEPA), Cultural Resources Overview, Sikes Act, Endangered Species Act, Migratory Bird Treaty Act, Hunting, Fishing, Trapping Laws and other wildlife news.• Formally trained in conserving biodiversity on military lands including; law/regulations, wastewater management, drinking water management, storm system, endangered species act, wetlands, historic and cultural properties and forestry.