MEDICAL DEBT RESOLUTIONS Financial Patient Advocate serviceUConsultation 15 minutes Free, lets discuss your concerns with your medical bills. Are you overwhelmed with healthcare billing issues? Consumers should be focusing on Wellness not on medical debt? Making a difference Investigating your healthcare providers and facilities over charges and mistakes,not holding consumers financially responsible. We work many different situations, always ask us, we work hard for your needs.Call/Text/Email: Medical Debt ResolutionsKathy: 505.307.9350www.MedicalDebtResolutions.comfixmymedicaldebt@gmail.comMedical Debt Resolutions, Using my 30 years experience as a medical biller, investigating patient financial cost. Making a financial medical difference across the U.S. Review, Investigating and Resolving your medical debt. At every healthcare visit, sign your financial responsibility “Health insurance name, Coverages Only, and sign”. Healthcare systems make huge financial mistakes where you are overcharged. MDR makes a difference for you, consistently.MedicalDebtResolutions.com

HIPAA CompliantWorks within the Care Access and Monitoring (CAM) team to provide clerical and data entry support for Molina Members that require hospitalization and/or utilization review for other healthcare services. Checks eligibility and verifies benefits, obtains and enters data into systems, processes requests, and triages members and information to the appropriate Health Care Services staff to ensure the delivery of integrated high quality, cost-effective healthcare services according to State and Federal requirements to achieve optimal outcomes for Molina Members. Essential Functions • Provide computer entries of authorization request/provider inquiries by phone, mail, or fax. Including: o Verify member eligibility and benefits, o Determine provider contracting status and appropriateness, o Determine diagnosis and treatment request o Determine COB status, o Verify inpatient hospital census-admits and discharges o Perform action required per protocol using the appropriate Database • Meet department productivity standards. • Respond to requests for authorization of services submitted to CAM via phone, fax and mail according to Molina operational timeframes. • Contact physician offices according to Department guidelines to request missing information from authorization requests or for additional information as requested by the Medical Director.

CACI Dynamics Contractor 7/2013 – 11/2013 • Reviewed HIPAA authorization release of medical information form• Patient information retrieved from military software Vista and Ahlta• Copied requested information from patient records• Patient records were picked up, mailed or faxed at patient’s request.• Processed faxes request from providers in a timely manner• Professional customer service to all customers• Excel updated current work orders

10/2009 - 9/2013 • Professional, compassionate customer service• Collected outstanding debt on Medicare, Medicaid and third party medical claims• Created Excel spreadsheets weekly for Aging reports• Audited patients’ accounts to bring balances to zero• Processed Medicare, Medicaid and third party payers for physical therapy, occupational therapy and speech therapy using EDI transmission• Reviewed all ambulance charges to and from facilities• Projected Cash Flow Report• Collection Analyst Report• Researched Leave of Absence days from facilities• Liaison for patients and Insurance companies

• Professional, compassionate customer service• Coordinated NeoNatal critical care air and ground transport to and from UNMH• Developed Excel spreadsheets for payroll, medical supplies inventory and reports• Purchased medical supplies• Provided support to Neonatal Techs and Physician Assistants• Assisted with pre-authorization approvals for air and ground transport• Verified health insurances coverage through HealthXNet• Maintained clinician’s certifications for hospital credentials• Other clerical duties as assigned