Coordinated meetings and reviews for 2 Residency Programs, facilitating program evaluation and clinical competency discussions.Managed frequent one-on-one and group meetings between program leadership and residents, ensuring effective communication.Collaborated with faculty and administrative staff to develop comprehensive curriculum development for ENT Residency.Established and maintained a SharePoint webpage to centralize information for program growth and changesImplemented time tracking and request systems to accurately manage resident schedules and conference travel.Advocated for departmental financial needs, maintained program budget and contributed to the development of residency reimbursement policies.Initiated social media accounts with plan to act as a coordinator for program-related content.Successfully handled office management assistant transitions and duties redistribution.Streamlined program procedures by implementing virtual tools like DocuSign, Google Forms, and Microsoft Forms

Maintained records and provided support for the General Surgery Residency, Orthopaedic Surgery Residency, Orthopaedic Surgery Fellowships and accompanied projects/eventsAssisted Program Coordinator with outreach, scheduling and confirming instructors, maintaining, and distributing test vouchers, for General Surgery Skills Lab Prepared application documents, and executed signature retrieval from multiple stakeholders for the purpose of credentialing of rotator applications for incoming and outgoing residents at multiple sites from direction of Program Coordinator/AdministratorProduced and analyzed various reports/data projects for Program Managers/Program Directors regarding program compliance areas such as case logging reports for General Surgery Bi-Annual Program Director/Resident 1:1 MeetingsProvided detailed and visual analysis report for Orthopedic Residency Diversity and Inclusion recruitment efforts from ERAS-provided raw dataScheduled Medical Student LecturesSpearheaded development of Microsoft SharePoint site for General Surgery as centralized database for resident resources, conference info, etcProvided host coverage for various CME conferences such as Morbidity & Mortality, Grand RoundsCoordinated scheduling, room reservation, and host assistance with annual surgical education eventsInitiated Annual ACGME ADS Update by obtaining scholarly activity from faculty and entering into ADS database for Program Director Review

Conducts thorough needs assessment of individual customers in order to mold them to marketing campaigns and solutions\ Demonstrates extensive product knowledge regarding services and devices provided by Spectrum\ Graduated at the top of my training class within a rapidly changing telecommunications industry\ Sales Tracking and CSG Order Entry Computation Tools

Excelled as a front desk associate for a top-tier hotel brand/ Processed accounting documentation and evaluated contingency reports / Assigned hotel guests to rooms based on personal and professional preferences/ Ensured optimal level of customer service/ Resolved guest service complaints and executed guest requests in a speedy and efficient manner

Answered calls, facilitated chats, and processed emails from Lenovo customers on a daily basis/ Proficient Use of Salesforce, Oracle, and SAP ECC/ Researched order status, processed returns and replacements in a timely fashion/ Activated customer follow-up in order to put customer satisfaction first/ Maintained High-Level CSAT Scores

Facilitated group leadership activities for middle-school girls/ Mentored younger individuals in an effort to increase self-confidence and leadership skills/ Organized field trips, outdoor excursions, and leadership showcase events/ Monitored a counselor group of 5-11 girls individually/ Assisted with parent-to-camper communication lines