Cynthia (Mcneil) Medina, Ma, Pmp, Dassm Email and Phone Number
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“Be a light in an often dark world” - This daily philosophy, combined with a passion for creating holistic viewpoints of opportunities from many voices, a laser focus on continual improvement of systems, and exceptional analytical abilities and soft skills, has resulted in my being asked to drive program, product, and project management in every role I have held over the last 25+ years. My background in agile practices, strategic planning, process design, platform implementation, integrations development, organizational change management, and training program development results in my often being called a “game changer” by clients and employees. I thrive on actively engaging professional teams, leaders, and stakeholders to discover powerful options for transforming business needs into high-quality products, programs, and services.SUMMARY OF QUALIFICATIONS:Dynamic Program, Product, & Implementation Manager recognized for the ability to develop pipeline concepts into vision-focused results, capture the heart of business problems, build solid business cases through opportunity analysis, guide executives on strategic prioritization based on critical insights, & inspire buy-in from stakeholders by painting a clear picture of what is possible.Highly skilled Project Management Professional (PMP) & Disciplined Agile Senior Scrum Master (DASSM) with a proven record of success in implementing & continually improving upon agile processes. DA: “Toolbox” approach that incorporates Scrum, Kanban, SAFe, Lean, & add'l methodologies to address continuous improvement needs for organizations/teams.Skilled in driving a passion for user centric design & incorporating consistent user input to deliver intuitive, simple, & appealing features that delight customers.Known for smooth spearheading of complex initiatives; asking timely questions that challenge Leaders, Product Owners, & Teams to take solutions in unique directions; modernizing existing platforms; & bridging the gap between diverse internal & external customer needs & technical capabilities to produce value-driven, high-impact program/product roadmaps.Proactive in building impactful partnerships across diverse business & technical teams, connecting beautifully with individuals across the organization - from seasoned executives to new hires.Master trainer/organizational change manager - impact analyses, coaching leaders on championing change, designing vision-aligned change & communication plans, monitoring & mitigating risks, scaling up successful experiments, & creating training programs/resources.
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Implementation Project Manager For Fusion Risk ManagementQuodammodo Solutions LlcDenver, Co, Us -
Saas Implementation Program/Project Manager For Fusion Risk ManagementQuodammodo Solutions Llc Sep 2023 - PresentWashington, Dc, UsGuiding implementation of Salesforce-based Operational Resilience and Risk Management SAAS, including Business Continuity, IT Disaster Recovery, Third-Party Management, and Crisis/Incident Management process and strategy development. -
Corporate Senior It Project Manager/Business Analyst/Agile ConsultantBlusky Restoration Contractors Dec 2022 - Aug 2023Centennial, Co, UsBolstered a full-organization, nationwide roll out of a new Job Management platform (PSA ProvenJobs) by driving integration development between PSA and the CRM (Salesforce) and Financial (Vista) systems, building out platform training resources (SharePoint site, recorded demonstrations, resource materials), assessing end-to-end business requirements and discovering process improvement opportunities, and implementing new support and data transition services. -
Senior It Project ManagerCherry Creek Mortgage, Llc Mar 2022 - Dec 2022Greenwood Village, Co, UsManaged the agile implementation of a full-sales organization Salesforce Financial Services Cloud and Salesforce Marketing Cloud platform, including transitioning the build stage from a $2M 20+ member vendor team to a small on-site team when budget concerns arose in the mortgage industry.In addition to supporting the development team’s needs, built out a comprehensive training program: Course outlines and materials, multiple intranet resource sites, extensive reference guides, demonstration recordings, schedules and registration process, drop in virtual office hours, Train the Trainers, promotional materials, a presentation for the org’s annual conference, platform documentation for the Support Team, and integrated Communications and Change Management Plans.Results:- Produced an intuitive Customer Relationship Management and Marketing platform that fully incorporated the input of highly diverse Subject Matter Experts from the organization’s four separate business units and provided innovative and flexible solutions for their extensive business requirements. - The CIO stated that she had, “Never seen a project this big come together so well” and that I took a team that was struggling to a place where they worked together smoothly due to my, “Gift with people”.- Executives reported that the sales organization’s reaction to the new CRM was, “Extremely positive”, attendance of the training program was the highest the org had ever seen, and the CEO shared that the platform was an incredible recruitment tool for new talent. -
Project Manager IiPinnacol Assurance Aug 2020 - Feb 2022Denver, Co, UsProvided thoughtful and highly skilled management of complex, large-scale corporate projects with Cybersecurity, Infrastructure, Enterprise Content Management, Help Desk, Change Management, Learning and Organizational Development, and Communications team members, along with business super users: - Transitioned the organization's proprietary database used for tracking and management of all customer data from Solaris to Linux in an expedient but thoughtful manner that resulted in no Help Desk tickets being submitted by users at go-live. Executive sponsor's feedback: "This was one of the best projects I have seen executed in my career at Pinnacol". Included migration of six environments and evaluating hundreds of lines of code within an escalated timeframe.- Full-organization transition from Box repository and shared network drives to Google Drive, including provisioning of Google Workspace applications (Docs, Sheets, Slides, Forms) to support remote collaboration needs during the COVID-19 response period.- AODocs Enterprise Content Management System implementation - migration from Box repository, historical CMS, and shared network drives. Structuring of collaborative AODocs libraries and automated workflows for Audit, Corporate Services, Finance, Legal/Subrogation, Special Investigations Unit, Safety Services, and Executives/Executive Assistants (preparation of materials for Board of Directors).- Managed a cloud-based phone system and Salesforce integration POC with Small Business Center of Excellence and Customer Experience insurance teams to explore integration needs prior to the full organization’s transition to Salesforce.Committee Program Manager for Business Transformation Oversight Committee - accountable for coordination and documentation of committee activities. -
Corporate It Project Manager For Pinnacol AssuranceHigh Country Search Group Jun 2019 - Aug 2020Denver, Colorado, UsExpertly managed complex, large-scale projects with full-organization impact in a manner that built substantial trust with Executive Team, Leadership, Cybersecurity, Infrastructure, Enterprise Content Management, Help Desk, Change Management, Learning and Organizational Development, Communications, and business super users: - Skillfully managed the organization's first fully-remote deployment - Outlook to Gmail/Google Calendar.- Swarmed and deployed Google Chat to all employees in a two-week timeframe due to COVID-19 response needs.- Replaced PC laptops and desktops with HP Elitebook laptops including a full-organization transition to Office 365 and an upgrade to Windows 10.Results:- Propelled thoughtful, heightened collaboration with the Google transition vendor, IT Teams, and Corporate Teams; and extensive training, testing, and process deep dives with organization-wide super users to provide an incredibly smooth transition during a time of high stress.- The CIO stated that our project team’s drive for excellence made this, “Big, audacious implementation” seem, “Easy peasy”.Committee Program Manager for Business Transformation Oversight Committee - accountable for coordination and documentation of committee activities. -
Campus Director And Program ManagerBel-Rea Institute Of Animal Technology Jun 2016 - Jan 2019Directed all stages of an enterprise-wide institutional evaluation, improvement, and reporting process required for continued accreditation and Federal Financial Aid program approval. Required a powerful focus on the experience of internal and external customers and practical translation of needs into action for all teams.Results: - Earned a full, 5-year renewal of accreditation and a School of Distinction award from a national accrediting organization due to transformative products, services, and processes.- Long-term faculty described the process as the “smoothest they had ever experienced”.- Won a “School of Distinction” award - only 14 of 700+ colleges were granted this award that year by the accrediting body.Directed the modernization of a proprietary Enterprise Content Management System to address a technical college’s evolving federal privacy act regulations and enterprise needs.Results:- Provided full compliance management (including secure protection of financial, academic, and health records) while enhancing Customer Relationship Management and reporting processes.Led the iterative creation of various college websites and Customer Relationship Management portals to enhance recruitment, financial aid, payment, records, library, job placement, internship, security, and IT service experiences.Results:- Delivered comprehensive, appealing, user-centric sites and portals that greatly improved internal/external customer engagement levels and ease of access to information, while streamlining support staff workflows.
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Director Of Product Development (Part-Time)Ready Vet - Emergency Response Plans And Training ® 2013 - 2017
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Student Services Director And Program ManagerBel-Rea Institute Of Animal Technology Aug 1996 - May 2016Denver, Colorado, UsLed the development of a student services program with flourishing support, disability, tutoring, and IT support services, along with detailed emergency response and evacuation procedures. Results:- Resulting deliverables contributed substantially to the college being considered a “benchmark of its type” by a national accreditation agency. - Eliminated the need for a 25% staffing increase in faculty while growing customer satisfaction levels. -
Speaker, Mediator, Consultant, College Liaison (Part-Time)Colorado Association Of Certified Veterinary Technicians 1999 - 2016
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Consultant And Program Developer (Part-Time)On Wings Of Eagles 2009 - 2010
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Instructor, Head Intern, Counseling InternArapahoe Community College Nov 1994 - May 1996Littleton, Co, Us
Cynthia (Mcneil) Medina, Ma, Pmp, Dassm Skills
Cynthia (Mcneil) Medina, Ma, Pmp, Dassm Education Details
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University Of DenverCounseling Psychology - 3.75 Gpa -
Westmont CollegeArt Minor - Magna Cum Laude -
College Of San MateoGeneral Education Coursework - Honors Student
Frequently Asked Questions about Cynthia (Mcneil) Medina, Ma, Pmp, Dassm
What company does Cynthia (Mcneil) Medina, Ma, Pmp, Dassm work for?
Cynthia (Mcneil) Medina, Ma, Pmp, Dassm works for Quodammodo Solutions Llc
What is Cynthia (Mcneil) Medina, Ma, Pmp, Dassm's role at the current company?
Cynthia (Mcneil) Medina, Ma, Pmp, Dassm's current role is Implementation Project Manager for Fusion Risk Management.
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What schools did Cynthia (Mcneil) Medina, Ma, Pmp, Dassm attend?
Cynthia (Mcneil) Medina, Ma, Pmp, Dassm attended University Of Denver, Westmont College, College Of San Mateo.
What skills is Cynthia (Mcneil) Medina, Ma, Pmp, Dassm known for?
Cynthia (Mcneil) Medina, Ma, Pmp, Dassm has skills like Leadership, Google Implementation, Policy Writing, Agile Testing, Data Management Systems, Public Speaking, Lean, Accreditation, Disciplined Agile, Event Planning, Teaching, Train The Trainer.
Who are Cynthia (Mcneil) Medina, Ma, Pmp, Dassm's colleagues?
Cynthia (Mcneil) Medina, Ma, Pmp, Dassm's colleagues are Tara Jones, Janett Rivera (Perez).
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