Q Williams Email and Phone Number
Content management professional with 20+ years international and domestic experience in content & editorial operations and understanding how metadata plays with products. Specialized in Music and Video entertainment delivered across a variety of product endpoints from mobile to tablet, desktop to smart TV.Specialties: Team-building and leadership; remote team management (particularly international); taxonomy design; product testing and QC; staff and operational modeling; customer support; public speaking
Hooligan Sports
View- Website:
- hooligan-soccer.com
- Employees:
- 3
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Hooligan SportsSan Francisco, Ca, Us -
Sr. Director Of Content OperationsCrunchyroll Jul 2019 - Feb 2023Culver City, Ca, Us• Generated MRP & LRP financial plans to support company growth initiatives; ensured OKRs were met & costs were under budget• Managed teams responsible for ingestion & localization of 40-60 simulcast episodes week-over-week, in addition to ongoing catalog• Successfully integrated dubbing operations in 5 supported languages into existing workflows, scaling output by 100%• Performed extensive business analytical reviews to effectively integrate two Operations and Localization teams post-acquisition by Sony• Oversaw global distribution of licensed assets, including thousands of episodes to HBOMax to support their service launch in 2020, as well as to partners in France, the UK, Germany, Chile, Brasil and Russia• Launched the Quality Control unit overseas in Moldova, hiring key staff and training them to manage review of hundreds of episodes weekly -
Director Of Content OperationsCrunchyroll Apr 2016 - Jul 2019Culver City, Ca, UsLaunched VRV (an OTT streaming platform)• Created all onboarding documentation & was primary contact for ingest prior to launch• Hired & trained a team to support 24/7 ingestion that ultimately processed over 2.5M minutes of content from 13 different top-tier partners• Worked closely with Product & Engineering to optimize onboarding workflows, backend CMS and customer-facing portalAdded two new languages onto the Crunchyroll platform (Russian & Hindi)Improved simulcast on-time launch from 96 to 99.5% -
Director Of Customer SolutionsWatchwith Jun 2013 - Apr 2016San Francisco, Ca, Us• On board & manage critical top-tier television network customers (FOX, CBS, NBC, Pivot)• Implemented a scalable support system for managing customer communication, on boarding & post-sales support • Content Producer for dozens of network shows appearing on product endpoints such as mobile devices, desktops, tablets & smart TV (American Idol, Defiance, So You Think You Can Dance, Survivor, Emmys Backstage Live, NCIS)• Responsible for all hands on customer training in Watchwith tools & workflow• Represent Watchwith at industry hackathons -
Director Of Metadata Operations & ContentWatchwith (Formerly Related Content Database, Inc.) Oct 2011 - Jun 2013• Manage a distributive team of editors responsible for creating one of the largest databases of time-based metadata in the world• Increased editorial output by 3x while reducing the per unit work creation cost by over 60%• Work with Engineering to design data schemas for new products within the Watchwith Platform• Acting member of the executive steering committee guiding the company’s future growth and transition into a Platform-as-a-Service
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Director Of Content OperationsGracenote Jun 2008 - Sep 2011Emeryville, Ca, Us• Oversaw Gracenote’s Video Team expansion into Japan, Europe & Korea. In each region we measured product launch minimums, ramped a team to hit those goals, and then converted into sustainable operations to maintain market coverage & readiness• Managed multimillion dollar budget within multiple currencies• Co-developed Gracenote’s video taxonomy system, used in their IPG, Video Explore and VideoID products• Primary content lead with Sony Network Entertainment providing critical metadata that powers next-generation solutions within flagship Sony products• Managed the metadata creation and localization for Sony’s MovieIQ product under strict SLA without missing any deliverables• Oversaw the expansion of Gracenote Lyrics into Spanish; designed models to scale Lyrics operations into the EU market• Liaison between Content, Product, Business Development and Engineering teams• Part of the due diligence process in multiple M&A opportunities -
Senior Manager, Content OperationsGracenote Apr 2003 - Jun 2008Emeryville, Ca, Us• Created the Video unit, Gracenote’s first large-scale data entry operation primarily focused on DVD and BD products.• Part of the 3-person team responsible for selecting an outsourcing partner in India, which grew into a 50+ person team handling multiple projects and production lines• Expanded DQ/music editorial teams into Japan and Korea• Managed Gracenote’s intern program: selecting, training & managing 8-12 international students annually• Managed Gracenote’s Lyrics operations, one of the world’s first legal digital lyric offering. Coordinated acquisition, transcription, editing and clearance of lyrics between three regional offices (Emeryville, Toronto, Mumbai) hitting weekly performance goals -
MusicologistGracenote Jan 2002 - Dec 2006Emeryville, Ca, Us• Created the Data Quality unit, Gracenote’s first content-focused team responsible for the classification, consistency and accuracy of the world’s largest music database• Co-developed Gracenote’s music taxonomy system, the first globally designed and locally deliverable genre system, which form the backbone of the Gracenote music product offering• Launched Gracenote’s Local Data Editor program, which leveraged part-time regional music experts from 15+ countries for classification and research into local scenes -
Senior Web ProducerGracenote Jul 2000 - Apr 2003Emeryville, Ca, Us• Launched Gracenote Data Services, one of the first digital media monitoring products • Managed the design, creation and launch of dozens of Media Browsers for numerous clients• Key member of the WinAmp/AOL browser team• Responsible for corporate website redesign• Managed all web sales & devised new revenue streams via web partnerships• Managed Gracenote Data Services, one of the first digital media monitoring products
Q Williams Education Details
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Columbia UniversityCreative Writing -
University Of California, Santa CruzCreative Writing -
Columbia UniversityHistory Of Europe & Africa
Frequently Asked Questions about Q Williams
What company does Q Williams work for?
Q Williams works for Hooligan Sports
What is Q Williams's role at the current company?
Q Williams's current role is Expanding & improving teams. Content Operations, Product, Classification, Curation & Taxonomy expert..
What schools did Q Williams attend?
Q Williams attended Columbia University, University Of California, Santa Cruz, Columbia University.
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