 People-first Leader with 30 years of experience building loyal teams through challenging staffing crises, complex ERP & CRM systems implementations & transformative growth periods, including cloud migrations, applications development, test automation, DevSecOps integration and production support programs in waterfall, Agile and hybrid environments. (Scaled Agile Certified RTE, PO and SM.) Road Warrior, passport in hand, willing/able to travel to customer sites to ensure acceptance and adherence to requirements that deliver unwavering business value. Remote Worker with 10+ years managing internationally dispersed teams and delivering business value while obtaining the highest performance ratings and customer satisfaction.  Unicorn, experienced navigating the intersection of Technology, Project/Program Management, Business Process Improvement/Automation Insertion & People Empowerment to build, motivate and manage high performing teams with a laser focus on operational excellence: streamlining operations and optimizing resources in a cost-competitive environment, via: