Marco E. Da Silva Alves Email & Phone Number

Porto, Pt

London, England, Gb

London, England, Gb

Marco is responsible for the management of the “IT Solution Delivery” portfolio of programmes & projects to deliver on time, quality and budget.He also designed and implemented a Project Dashboard for each project within the Portfolio. The Dashboard is automatically updated by progress reports performed by Project Managers. The management community can access the Portfolio and have different analysis perspectives: Project Health, Project Trend, Risk Analysis, Resource capacity, Geographic rollout, Milestones and other relevant characteristics.Marco is leading cross-functional teams of professionals so they execute projects through all phases of the project or product lifecycle. Currently, he is managing more than 10 programmes covering 220+ projects worldwide (50+ locations). Using data coming from projects he is able to perform the Estimation and Capacity Planning across different Departments.He is also responsible for the complete Risk Management Planning and Analysis of the complete portfolio. The process includes: risk identification (risk register) - with probability, mitigation and impact, risk analysis and risk communication.The portfolio includes programmes across different business areas: Digital Transformation, Finance, Procurement, RPA, DMS, HCM, ERPs, PPRM, and others.Coaching and Team Building activities are part of his management across the PMO department and the IT Solution Delivery department.

Vila Nova De Gaia, Porto, Pt

Marco was responsible for the improvement of the methodologies to implement ALERT® products in ALERT’s new Customers. He designed new methodologies to deploy EMR software in a short lapse of time. Marco also designed the strategy and the methodology to deploy EMR software across several hospitals at the same time.He also built a calculator to find out the necessary human resources and services to answer to customer needs.Marco also collaborate with Operations teams to coach Project Managers on new methodologies and project lifecycles. Last two years he worked closely with the Program Management Group (GE Digital, SA’s Ministry of Health and other third parties) to monitoring a very large and complex project in Saudi Arabia (200+ hospitals in 3 years implementation).In the strategic planning field, he aligns processes and services with business needs, define common goals between stakeholders (inside and outside the company) to set priorities to achieve customer satisfaction. That includes the definition of a new process to find out the customer satisfaction index (KPI from Operations & Support Teams).

Vila Nova De Gaia, Porto, Pt

As a PMO, Marco was working with the Pre-Sales Team, to support sales and to retrofit operations processes and strategies, with new tendencies and improvements on delivery services to increase the profitability and performance of the Company. He gave his contribute to strategize and prepare proposals in different markets. Some of his major responsibilities were:• To create and to define the strategy and the portfolio to be a licensed provider in different markets for the public sector. Ex: United Kingdom, Luxemburg, Mexico and Chile. • To calculate and to elaborate financial proposals of services for large dimension customers (+10 million €);• To design and to define the scope of business solutions to address customer requirements;• To build all project management documentation to support technical proposals;• To suggest ideas to achieve digital transformation on customers and optimize the value of the proposal;• Report to the Pres Sales Director and the CEO. Also reports on a dotted line to the COO.

Vila Nova De Gaia, Porto, Pt

During this period, he was in Mexico to stablish our Mexican Office for Operations and to support our Local Sales team. Marco also had the responsibilities of a Project Manager to attend major Customers in the. As a Program Manager Officer for the region, Marco was responsible for:• Manage Projects Pipeline;• Gathering of project data (operations) for management review;• Cost reduction through efficient use of resources (remote and local resources to deliver services); Reporting on financial information; Recruiting local project staff and consultants;• Set standards for how projects were run; Improve implementation processes to increase profitability;• To managing project resources and to manage resources dependencies across multiple projects;• Delivering training and mentoring project team members;As a Project Manager for the Customers in the region, Marco was responsible for:• Develop the project plan (scope, risk management, communication, governance and change management);• Develop specific change management policies to support the achievement of the project objectives;• Time Estimating, Cost Estimating and tracking the Budget of the projects;• Stablish partnerships with Local and International Vendors. Some: UBM Medica for Vademecum Services (Spain/France) and Common MS for SAP Interoperability (Spain);• Managing co-ordination of the interoperability partners and working groups engaged in project work;• Stablish specific change management policies according with the reality of the customers (existing and well stablished Hospitals and under construction Hospitals);• Monitoring project progress and performance, charts and team member schedules;• Managing project scope and change control and escalating issues where necessary.

Lisboa, Pt

He was part of the team for the implementation of the Auto Insurance System (Tecnisys) at AXA Company. This project was centralized in Portugal to attend requirements from all AXA brand in the Mediterranean Region.• Setting up new projects from the scratch. Build the project team. Calculate an estimate the timeline;• Insurance Areas: Property & Casualty Products, Automobile Products and implementation of SPS (Product Parameterization System);• Manage the planning and execution of the project in a large, delivering to agreed scope, time, cost and quality using structured methodologies;• Extensive experience of working in complex projects with challenging timeframes and deliverables;• Communicate with and manage the customer resources;• Support to: GAP Analysis; Needs analysis; Products presentations;• Translation of business needs to technical specifications;• Document and control functional and technical specifications, issues and risks of the projects;• Technology Used: Oracle 9i, Developer 6i, PL/SQL

Lisboa, Portugal, Pt

Account Sales Manager (Portugal) 10/2006 to 06/2008• Define strategies to promote company services by industry: insurance, navy ports and government;• Establish and develop client relationships; Develop new business opportunities in ongoing clients;• Architect solutions related to prospect needs; Help prospects to articulate their business requirements;• Answer RFP (Request for Proposal) for different prospects/markets; • Relations with different partners (SIEMENS, HP, ESRI);• Understand business requirements for advisory services;• Implementation of tools for improve time/cost making proposals for specific services.

Lisboa, Portugal, Pt

Project Manager (Portugal) 05/2004 to 01/2006• Setting up new projects from the scratch. Build the project team, calculate the budget and timeline;• Information Society project management (knowledge society). Implementation with Third Parties via web services. Coaching the design and information architecture for portals and government services;• To manage the execution of large and complex projects, delivering to agreed scope on time and cost;• Extensive experience of working with challenging timeframes;• Support to: GAP Analysis and Product presentations;• Management of partner and third party provider resources.

Davie, Fl, Us

Latin America Sales Manager (USA) 2001 to 2004• Responsible for the commercialization of the products in several Latin American countries: Mexico, Guatemala, El Salvador, Panama, Colombia, Peru, Argentina, Brazil and Chile.;• Modelling and executing the business plan;• Sales and marketing of technology solutions for insurance companies in the market (LATAM);• Interaction with prospects, customers and partners in more than 15 countries in the region;• Implementation of tools to improve time/cost to build proposals for specific services;• Interim Country Manager for Brazilian market. To establish and develop client relationships;• RFP’s layout and resolution (Request for Proposal), also preparing quotes of the products;• Acsel / X and iFlexPro were the products that were commercialized across several countries.

Davie, Fl, Us

cialized across several countries.Project Manager and Business Consultant (Latin America) 1996 to 2001• Project control, tracking and planning. Documentation. Status report;• Project Management in different countries across the region (Mexico, Brazil, Central America);• Coaching on other project managers;• GAP Analysis and product demonstrations;• Training customer resources;• Coding on software during the implementation of the solution (including upgrades and migrations);• Manage resources of the company and 3rd Party resources

Caracas, Distrito Capital, Ve

Caracas, Ve

http://www.eleconve.com/

It Engineer'S Degree, Information Technology

Life Insurance Management, Insurance Business

Bachelor Of Science (B.S.), Science