In sales here at Appenate, it's not all about the sale for us. We demo, we train, and we support you on your journey to becoming a digital warrior.Our focus to make sure we have provided you with the valuable tools and training to get you up and running in no time using our no-code platform for creating data-driven applications to replace paper-based fieldwork activities.

Develop and manage a selected database of Reseller Partners and achieve the targets attached to each customer (Overall GP and Revenue, GP% as well as Product Quadrant targets).Responsible for sales number for allocated product range.Responsible for development and execution of Axiz’s focused GTM. Develop strategies for profitable revenue growth within the various channels that will be distribution led, and ensures that sales volumes are achieved according to the Business Unit… Show more Develop and manage a selected database of Reseller Partners and achieve the targets attached to each customer (Overall GP and Revenue, GP% as well as Product Quadrant targets).Responsible for sales number for allocated product range.Responsible for development and execution of Axiz’s focused GTM. Develop strategies for profitable revenue growth within the various channels that will be distribution led, and ensures that sales volumes are achieved according to the Business Unit sales plan. Drive Sales revenue for allocated Products and associated services across partner eco-system within an assigned sales geography and to grow revenue in existing install base accounts and new accounts, through focused marketing strategies, campaigns and end user enablement.Monitor and drive key program aspects. (Sales, marketing, operations, supply chain, customer support and product operations. Manage internal sales support team to propose specific solutions for accounts. Establish value and builds trust & goal alignment with resellers. Add value in the sales cycle of partner’s opportunity by acting as a product specific sales coach. Manage multi-tiered customer relationships with a demonstrated ability to close new accounts and opportunities. Provide accurate and regular sales forecasts and business updates to management.Understanding the various target markets and mapping Axiz’s focus to these markets. Defining & developing partners focus by strategically aligning each partner to the objectives set out by the vendor, understanding how to develop which partners and into which markets. In-depth knowledge of industry and multiple areas of products sales.Use knowledge of technology, products, processes, and selling skills to assess and assist partners. Competitive, refuse-to-lose attitude, strong work ethic, and excellent team building and listening skills. Show less

Promote the sale of all Axiz products and services portfolio effectively to reseller channel.Efficiently manage customer telephonic and email engagement with a view to maximizing sales.Drive sales to meet individual and team targets monthly, quarterly and annual gross profit target.Quote and provide accurate pricing and product information to customers within SLA.Support customers and team members with their associated database of clients (telephonic, order placing, quoting… Show more Promote the sale of all Axiz products and services portfolio effectively to reseller channel.Efficiently manage customer telephonic and email engagement with a view to maximizing sales.Drive sales to meet individual and team targets monthly, quarterly and annual gross profit target.Quote and provide accurate pricing and product information to customers within SLA.Support customers and team members with their associated database of clients (telephonic, order placing, quoting, delivery, POD’s, queries, payments, information etc.).Work closely with product managers, BDMs, debtors and logistics to resolve matters and communicate on prospective deals.Maintain excellent customer relationships.Attend training weekly to continuously improve product knowledge, as well as attend vendor and customer events on an ongoing basis.Back order follow-up and executing of queries including offering alternative in-stock items (cross and upselling)Understand, engage and develop skills in company procedures, processes and back office management.Update CRM / Tools to ensure customer detail accuracy and allow for proactive marketing.Drive outbound marketing campaigns, ensuring customer awareness of incentives / promotions, and provide feedback to Campaign Manager.Work in a team environment, dealing with and efficiently direct all customer related inquiries.Contacted 50 new and existing customers per month to discuss new products and services.Status Change to External Account Manager/Client Relationship Manager. Show less

Software and hardware Sales.Quoting of clients allocated to my team.Placing orders.Managed the highest volume account in the company with a portfolio of over 750 accounts.Oversaw sales forecasting, goal setting and performance reporting for all accounts.Contacted 50 new and existing customers per month to discuss new products and services.Monitored market activity and quoted pricing to maintain healthy profit margins.Organized joint sales events with current… Show more Software and hardware Sales.Quoting of clients allocated to my team.Placing orders.Managed the highest volume account in the company with a portfolio of over 750 accounts.Oversaw sales forecasting, goal setting and performance reporting for all accounts.Contacted 50 new and existing customers per month to discuss new products and services.Monitored market activity and quoted pricing to maintain healthy profit margins.Organized joint sales events with current customers and outside vendors.Status Change to Internal Account Manager. Show less

Syspro POS testing and analysis support.Understanding user needs and acquiring the relevant quotes from the supplier.Expediting of purchase orders.Receipting of purchase orders.Resolution of incoming IT related issues and Syspro support where possible.Weekly help desk statistic reports to management.Creation and maintenance on IT procedures and processes on Syspro 6.1 SP1 Sequel, MS Excel, MS Word, MS Outlook, Spiceworks helpdesk software.Managed call flow and… Show more Syspro POS testing and analysis support.Understanding user needs and acquiring the relevant quotes from the supplier.Expediting of purchase orders.Receipting of purchase orders.Resolution of incoming IT related issues and Syspro support where possible.Weekly help desk statistic reports to management.Creation and maintenance on IT procedures and processes on Syspro 6.1 SP1 Sequel, MS Excel, MS Word, MS Outlook, Spiceworks helpdesk software.Managed call flow and responded to technical support needs of customers.Evaluated and responded to incoming sales leads and requests for technical support assistance.Identified and solved technical issues with a variety of diagnostic tools.Created cases and claims for damaged, lost or displaced packages.Resolved problems with malfunctioning products. Show less

Microsoft and Adobe software salesCisco, Microsoft Hardware, Fujitsu Siemens Hardware, Linksys Hardware Sales.Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.Managed a portfolio of over 200 accounts.Communicated sales promotions to customers to grow average customer account size.Emphasized product features based on analysis of customers' needs.Managed the sales process end to end, including quoting, placing orders, invoicing… Show more Microsoft and Adobe software salesCisco, Microsoft Hardware, Fujitsu Siemens Hardware, Linksys Hardware Sales.Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.Managed a portfolio of over 200 accounts.Communicated sales promotions to customers to grow average customer account size.Emphasized product features based on analysis of customers' needs.Managed the sales process end to end, including quoting, placing orders, invoicing, RMA's, credits and sales marketing.Mastery of customer service management systems and databases.Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call centre environment.Resolved service, pricing and technical problems for customers by asking clear and specific questions.Maintained friendly and professional customer interactions at all times. Show less

Manage Help desk functions to ensure efficiency and productivity throughout the business.Logging, tracking and completing help desk calls, including tracking the progress of allocated calls assigned to Technicians.Management of Technicians time sheets.Monthly Technical sales reporting to management.Monitor, track and advise the client of the ETA of equipment.Diagnosed and troubleshoot Windows processing problems and applied solutions to increase company… Show more Manage Help desk functions to ensure efficiency and productivity throughout the business.Logging, tracking and completing help desk calls, including tracking the progress of allocated calls assigned to Technicians.Management of Technicians time sheets.Monthly Technical sales reporting to management.Monitor, track and advise the client of the ETA of equipment.Diagnosed and troubleshoot Windows processing problems and applied solutions to increase company efficiency.Ensured network, system and data availability and integrity through preventative maintenance and upgrades.Provided documentation on start-up, shut down and first level troubleshooting of processes to help desk staff.Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access.Collaborated with developers and performance engineers to enhance supportability and identify performance bottlenecks.Drafted comprehensive reports to document bugs and design flaws.Worked closely with clients to establish problem specifications and system designs. Show less

Download and implement patches for programs and OS.Backups of all systems.Performed initial client assessment and analysis to begin research process.Trouble shooting of IT problems for all staff workstations and serversInstalled software, modified and repaired hardware and resolved technical issues.Managed call flow and responded to technical support needs of customer.Identified and solved technical issues with a variety of diagnostic tools.Recommended system-level… Show more Download and implement patches for programs and OS.Backups of all systems.Performed initial client assessment and analysis to begin research process.Trouble shooting of IT problems for all staff workstations and serversInstalled software, modified and repaired hardware and resolved technical issues.Managed call flow and responded to technical support needs of customer.Identified and solved technical issues with a variety of diagnostic tools.Recommended system-level hardware and software installations.Troubleshoot malfunctioning system components.Reviewed logs for all networking devices for unresolved abnormalities and problems.Troubleshot and maintained all networking devices and infrastructure across the enterprise including switches, routers.Upgraded and expanded network systems and their components.Diagnosed system hardware and software problems using advanced root-cause analysis. Show less