Meaghan R. Email & Phone Number
Who is Meaghan R.? Overview
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Meaghan R. is listed as Full Stack Developer / Manager @ Slack at Slack, a company with 2742 employees, based in Greater Vancouver Metropolitan Area, Canada, Canada. AeroLeads shows a matched LinkedIn profile for Meaghan R..
Meaghan R. previously worked as Manager at Slack and Associate Manager for Developer Support at Slack. Meaghan R. holds Online Web Development Bootcamp from Brainstation.
Email format at Slack
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About Meaghan R.
Psych student turned Full Stack Developer. Even as a child I always loved deconstructing and rebuilding technology to understand how it works and how to improve it. I spend most of my time thinking and talking about humans and technology and how they intersect.When I'm not at work, you'll find me reading or snowboarding!
Meaghan R.'s current company
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Meaghan R. work experience
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Associate Manager For Developer Support
Developer Support
Technical Support Agent
Lead Genius & Technical Advisor
- Lead a team of 60+ technicians.
- Implemented new training and kept team updated on new procedures, policies, and repairstrategies.
- Responsible for the on-boarding of all new team members.
- Addressed customer concerns in a timely manner - both in person, over the phone and via email.
- Provided in the moment feedback to team members based on observation and customer input.
- Managed Genius Bar schedule on a weekly basis and partnered with the team for feedback on… Show more
Genius
- Problem solving and addressing customer concerns
- Documenting all customer interactions, both in person and over the phone
- Repairing the relationship between the customer, their device, and the company
- Empathizing and regaining customer trust
- Troubleshooting and performing modular repairs on devices
- Mentoring new employees
Retail Systems User Acceptance Testing Experience
- Analyzing tests and data
- Recognizing, reproducing and documenting bugs, results and patterns
- Thinking creatively in order to improve upcoming software and foresee potential roadblocks
- Collaboration with software developers and engineers
In-Store Guest Trainer
- Co-ordinating and facilitating training for all employees
- Analyzing and addressing the needs of the store’s learning environment
- On-boarding all new employees
- Establishing and overseeing Mentor program
- Ensuring quality of all ongoing training
- Collaborating with other trainers across the market
Specialist
- Pairing customers with the right products and services to meet their specific needs
- Providing exceptional customer service on a daily basis
- Delivering workshops on products and software to customers in group settings
- Troubleshooting technical issues on mobile devices
- Delivering one-on-one training on products and software
Employee Development Coordinator
- Actively listening to and resolving customer concerns in a helpful and polite manner
- Training new candidates on lead accounts
- Performance tracking of each agent
- Coaching and providing feedback
- Delivering documented coaching conversations
- Conducting interviews for potential employees
Colleagues at Slack
Other employees you can reach at slack.com. View company contacts for 2742 employees →
Jayson Larochelle
Colleague at Slack
Winchester, Ontario, Canada, Canada
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AG
Aarna Garg
Colleague at Slack
New Delhi, Delhi, India, India
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VN
Vincent Nicholas
Colleague at Slack
Ceuta, Ceuta, Spain, Spain
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LG
Larissa G
Colleague at Slack
Campinas, São Paulo, Brazil, Brazil
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ST
Surendra Tirlotkar
Colleague at Slack
Mumbai, Maharashtra, India, India
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__
_Pqp_Kety _Pqp_
Colleague at Slack
São Paulo, São Paulo, Brazil, Brazil
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GF
George Feng
Colleague at Slack
San Francisco, California, United States, United States
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EL
Erin L.
Colleague at Slack
San Francisco, California, United States, United States
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CC
Clemence Ching
Colleague at Slack
Singapore, Singapore, Singapore
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JA
Jefferson Andrade Nunes
Colleague at Slack
Seara, Santa Catarina, Brazil, Brazil
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Meaghan R. education
Online Web Development Bootcamp
Bachelor Of Arts (B.A.), Psychology
Intro To Web Development
Python Programming
Web Page, Digital/Multimedia And Information Resources Design
Frequently asked questions about Meaghan R.
Quick answers generated from the profile data available on this page.
What company does Meaghan R. work for?
Meaghan R. works for Slack.
What is Meaghan R.'s role at Slack?
Meaghan R. is listed as Full Stack Developer / Manager @ Slack at Slack.
Where is Meaghan R. based?
Meaghan R. is based in Greater Vancouver Metropolitan Area, Canada, Canada while working with Slack.
What companies has Meaghan R. worked for?
Meaghan R. has worked for Slack, Apple, and Tigertel.
Who are Meaghan R.'s colleagues at Slack?
Meaghan R.'s colleagues at Slack include Jayson Larochelle, Aarna Garg, Vincent Nicholas, Larissa G, and Surendra Tirlotkar.
How can I contact Meaghan R.?
You can use AeroLeads to view verified contact signals for Meaghan R. at Slack, including work email, phone, and LinkedIn data when available.
What schools did Meaghan R. attend?
Meaghan R. holds Online Web Development Bootcamp from Brainstation.
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