Senior User Experience Architect
St Louis, Missouri, United States
- Develop and execute a discovery plan that includes stakeholder/user interviews, empathy maps, user maps, customer journeys, and content plans- Lead discovery sessions with stakeholders and users- Establish and develop site and product architecture by creating sitemaps, information architecture, wireflows, and wireframes- Collaborate with account, strategy, creative, and technology departments to develop the best user experience possible that meets business and marketing objectives for our clients- Lead company-wide Design Thinking Methodology training- Help build and develop the user experience department and establish agency-wide processes- As a member of the Diversity and Inclusion council's Training group, I have helped identify and build a training process within HLK so that we may recognize and challenge unconscious bias, microaggressions, and equality in the workplace