Milan Sharma Email & Phone Number
Who is Milan Sharma? Overview
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Milan Sharma is listed as FC Associate and Jr. Reporting Analyst at Amazon, a company with 734811 employees, based in Minchinbury, New South Wales, Australia. AeroLeads shows a matched LinkedIn profile for Milan Sharma.
Milan Sharma previously worked as FC Associate / Jr. Reporting Analyst at Amazon and Customer Service Representative at Gyradiko Kitchen. Milan Sharma holds Master Of Technology - Mtech, Enterprise System And Business Analytics from Federation University Australia.
Email format at Amazon
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About Milan Sharma
Proactive Reporting Analyst and Customer Service Representative with expertise in data integrity, visualization, and defect management. Skilled in SQL, Excel, Tableau, and VBA automation, contributing to efficient reporting and customer satisfaction. Brings strong problem-solving and collaboration abilities to support data-driven decision-making and process optimization. Driven to help the organization comprehend its long-term goals with strong analytical skills and extreme dedication.
Milan Sharma's current company
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Milan Sharma work experience
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Fc Associate / Jr. Reporting Analyst
Current- Maintained Data Integrity: Ensured 0% error rate in data management by using SQL for database querying and integrity checks, and Excel for data analysis and validation, contributing to reliable and accurate reporting.
- Data Visualization: Created and maintained charts and graphs using Tableau, leading to a 15% increase in productivity over 6 months by enhancing data interpretation and decision-making for stakeholders.
- Defect Management: Utilized Excel and bin checks to conduct thorough examinations and inspections of products for defects and damages. Implemented in-depth research on defect trends, which reduced customer order.
- Training and Support: Informed leadership team on interpreting data trends, fostering a data-driven decision-making culture within the organization.
- Collaboration: Worked closely with solution designers and architects to finalize system solutions, contributing to the development of effective and scalable systems.
- Data Mining and Problem-Solving: Employed data mining techniques to identify patterns and insights and leveraged problem-solving skills to address data-related issues, optimizing processes and supporting strategic.
Customer Service Representative
- Customer Relationship Management: Demonstrated strong ability to build and maintain positive customer relationships, managing interactions with over 100 customers daily and ensuring a welcoming environment.
- Communication: Effectively communicated with both customers and team members, managing up to 50 customer interactions per shift and achieving a 95% satisfaction rate.
- Problem-solving: Successfully resolved customer complaints, handling an average of 15 complaints per week and improving satisfaction through prompt and effective solutions.
- Team Collaboration: Collaborated with a team of 12 staff members to manage high-volume periods, ensuring seamless service and a collaborative work environment.
- Organizational Skills: Efficiently managed multiple tasks, including processing up to 200 orders per shift, maintaining inventory records, and addressing customer inquiries.
- Adaptability: Adapted to changing customer needs and peak times, maintaining high performance even with a 20% increase in customer volume.
Colleagues at Amazon
Other employees you can reach at amazon.com. View company contacts for 734811 employees →
Nassir Maameria
Colleague at AmazonColumbus, Ohio, United States, United States
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YA
Yousif A Karim
Colleague at AmazonErbil, Erbil Governorate, Iraq, Iraq
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MM
Mijanur Miah
Colleague at AmazonBhagawangola-II, West Bengal, India, India
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PB
Poojan Baka
Colleague at AmazonIrvine, California, United States, United States
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RG
Regina Grubbs
Colleague at AmazonWhiteville, North Carolina, United States, United States
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ND
Naveen Dsouza
Colleague at AmazonBengaluru, Karnataka, India, India
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AA
Aseel Al Zoubi
Colleague at AmazonAmman, Amman, Jordan, Jordan
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AR
Aline Ribeiro Da Silva
Colleague at AmazonCanoas, Rio Grande Do Sul, Brazil, Brazil
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ZG
Zahrul Gunawan
Colleague at AmazonKarimun, Riau Islands, Indonesia, Indonesia
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SS
Samjhana Sedhain
Colleague at AmazonNepal, Nepal
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Milan Sharma education
Master Of Technology - Mtech, Enterprise System And Business Analytics
Bachelor Of Technology (Btech), Csit
Bachelor Of Science (B.Sc.), Computer Science And Information Techlonogy
Frequently asked questions about Milan Sharma
Quick answers generated from the profile data available on this page.
What company does Milan Sharma work for?
Milan Sharma works for Amazon.
What is Milan Sharma's role at Amazon?
Milan Sharma is listed as FC Associate and Jr. Reporting Analyst at Amazon.
Where is Milan Sharma based?
Milan Sharma is based in Minchinbury, New South Wales, Australia while working with Amazon.
What companies has Milan Sharma worked for?
Milan Sharma has worked for Amazon and Gyradiko Kitchen.
Who are Milan Sharma's colleagues at Amazon?
Milan Sharma's colleagues at Amazon include Nassir Maameria, Yousif A Karim, Mijanur Miah, Poojan Baka, and Regina Grubbs.
How can I contact Milan Sharma?
You can use AeroLeads to view verified contact signals for Milan Sharma at Amazon, including work email, phone, and LinkedIn data when available.
What schools did Milan Sharma attend?
Milan Sharma holds Master Of Technology - Mtech, Enterprise System And Business Analytics from Federation University Australia.
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