Mo M. Email & Phone Number

Ottawa, Ontario, Canada

• Provides the organization assurance that our products and services consistently meet requirements by ensuring a state of control in our manufacturing and clinical services processes and overall compliance with regulations and standards, and the appropriate application of Quality System processes (i.e., document management, validation, change control, corrective action preventative action, auditing, training, and quality control, etc.)• Educates staff allowing them to better understand why Good Manufacturing Practices as defined by CBS' Quality Management System, are necessary and how these principles apply to the activities CBS' undertakes.• Assists the organization to monitor and continuously improve the quality of its products and services by collecting and analyzing data and facilitating root cause analysis, investigations and monitoring improvements.• Performs work in accordance with the provisions of the Canadian Blood Services' Corporate Health and Safety Policies and Procedures.

Ottawa, Ontario, Canada

• Coordinate CAPA (corrective action, preventive action) system activities in a timely manner including effectiveness checks.• Manage Customers’ complaints, NC, pNC, and CAPA initiation, investigation, resolution planning.• Prepare and present quality metrics on a daily, weekly, and monthly basis.• Support and lead Quality improvement initiatives and cross-functional quality projects.• Complete DCO, DCP, and Validation processes and approvals.• Ensure Quality System is maintained by updating and improving quality documents.• Review and update procedures and SOPs to ensure compliance with organization GMP policies.• Participate in internal audits, new team training

Ottawa, Ontario, Canada

Using ACCURO EMR program • Handling and answering external as well as internal phone calls and transferring calls to the appropriate departments. • Managing patient's appointments, according to the doctor's schedule• Registration, filing and maintenance of medical records and documents• Maintaining financial records and performing accounting tasks. • Recording basic patient vitals/measurements and handling/preparing laboratory specimens

• Ensure the proper validation of all QC and production equipment.• Participate in quality circles with company key persons to improve product quality.• Develop an annual budget for the department and allocate the needed resources.• Design job descriptions and prepare annual performance evaluations on all department personnel in a prompt manner.• Perform a selection of departmental personnel and give orientation, training, and supervision, as well as dismissal when necessary.

• Achieve the daily production targets• Solve all production problems.• Ensure the proper documentation of all production conditions.• Participate in supply chain meeting to assure the proper usage of raw material and inventory.• Participate in engineering meeting to evaluate the efficiency of all production machines.• Prepare annual performance evaluation for production supervisors.

Graduate Diploma, Risk Assessment For Public Health, A

Epidemiology and biostatistics

Graduate Diploma, Digital Health, A

Graduate Diploma, Regulatory Affairs

Bachelor Of Pharmacy - Bpharm

Master Of Science - Ms, Total Quality Management